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February 2024 by Carol
Hwy21, Statesville NcI brought one of my vehicles in for a noise that could be heard inside the vehicle after starting it up. Was informed that it was definitely the oil pump going bad. Didn’t want to believe it but service writers were very adamant that the mechanic was very good at diagnosing problems and repairs. It took two weeks and a lot of money to fix the problem. After I make numerous calls for an update I am told I can pick it up. I had the same exact noise issue as before and was told I might need an engine for this 2015 well maintained vehicle. I got a little discount and a lot of apologies. Very disappointed in this shop. Took it to the dealership only to find out it needed a fuel part and repair and noise is completely gone. . Never needed the oil pump! ?Neither of my vehicles will be back! Not even for an oil change!!!
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January 2024 by Janet Dellinger
Very Fast Service... Friendly Staff...❣️
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December 2023 by Andrea Campbell
Excellent customer service
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November 2023 by Derrick Lail
Love using A&A! They are quick reliable, and always willing to fit us in. Will share them and continue to use them for our work trucks and personal vehicles!
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November 2023 by Kourtnei Taylor
“ This was the best experience I have had with an auto shop ever. I was treated kindly and with respect!” My car broke down out of town and I got my car towed to A&A Sales & Services Auto and let me tell you they treated us like family! They knew we wasn’t from the area so they offered us breakfast! I had a fantastic experience working with “Kristy” over the phone. I highly recommend this business. Their customer service is second to none! Thank you to Kristy & the staff:)
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November 2023 by Tracy
This is the best home town auto shop in Statesville, wouldn't take my car anywhere else, have been going there for three years and have absolutely no complaints
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September 2023 by Brianna Lemaster
A&A took care of me like family. My car broke down and once I was there, they took me to class to make sure I didn’t miss anymore of my first day. They kept me updated regularly. They gave me wonderful service at fair prices. Thank you A&A!!!
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July 2023 by kevin cook
Great folks, great service, great prices!! No better place in the county to get your vehicles serviced. Very knowledgeable and a pleasure to do business with.. Shop local!!
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June 2023 by Jessica Kreger
This place was absolutely amazing! They went well and beyond what they had too. Christina especially was amazing. They were so kind to me on a very rough day. If you can please come here they will treat you right everyday
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May 2023 by Chris Anthony
BEWARE a great place to do business when John managed the shop but he is no longer manager. I recently took my truck for repairs they took 2 weeks for estimate. They including repairs on estimate they had already repaired only months before. I took the truck to different shop to find many of the repairs on estimate not needed. Including missing oil dipstick and I could clearly see it on the truck on pickup. Different shop repaired everything needed for less than 1/4 of the price.
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April 2023 by Tommy Parr
For years, A & A has been synonymous with reliable customer service. I recently had a vehicle issue where several other companies refused to do the work or offer a high price due to the complexity and urgency involved. A & A took the time to research and offer a very reasonable and fair estimate. Much appreciation to Jason and team for always being honest.
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April 2023 by Brittany Sharpe
A&A done more for me/my Jeep than the dealership I bought it from. They took the time to figure out the multiple issues and made my vehicle safe, for a reasonable price! Sadly, it feels better/safer than when I bought it. I won’t be going anywhere else!
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April 2023 by Lee Killian
I purchased my first tractor Friday from Jason Alexander at A&A Sales . I have been in the market for quite sometime. My family and I live on a small working farm and we finally could no longer put it off. I went to an auction and also to many new and used tractor dealers and they all kept telling me what they think i need and don’t need . Regardless of what I needed in a tractor. A good friend asked me to go see Jason. I called and made an appointment and went to dealership . Upon arrival I was greeted with open arms and a big smile. They listened to me and got me exactly what I wanted at a very fair price. The service after the sale has been unparalleled. Do yourself a favor and go see Jason at A&A sales and get what you want at a fair price and meet some really great people.
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April 2023 by Vincent Vancour
I own a 2012 Ram 2500 Laramie Cummins Mega Cab and I'm pretty picky about where I take it for any kind of work to be done. I don't trust the work to just anyone. My grandfather (RIP) had always spoke highly of this shop so I tried them out. Brought the truck in for a basic oil change. Little did I know that they also do a full inspection on the vehicle during an oil change. Which is a really good business tactic on thier part bc it enables them to lock in future business with the client and helps the customer out as well in the event something's amiss. In my case it was ball joints, u joints, and wheel bearings. These guys (and girls) go beyond what most businesses provide to make sure you and your ride are taken care of. No "shade tree" mechanics here. Quality work and quality business.
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January 2023 by Ashley Mercer
I have taken both of my cars here for my state inspection and its always so fast and easy. The entire staff is so kind and makes it painless. I will absolutely be coming back for all of my servicing needs. I highly recommend this place!
