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December 2023 by Angela Ensminger Auber
I have had the BEST experience with Dr. Carol. She is so gentle, and takes the time to explain everything that she does. I know that I am not the only one that fears going to the dentist…I promise you that she will put your fears aside and be amazing.
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November 2023 by MELANIE RENEGAR
I am very pleased with my dentures I got at ASPEN DENTAL.They treated me, with kindness , patience and understanding my needs!!! They are all upbeat, and professional there. I have always had to have a few adjustments when getting new dentures (that just going to happen when get new dentures especially when your bite is off as bad as mine!!!!)
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November 2023 by C P
I had a deep cleaning and a crown replaced from a previous dentist and the Dr did an excellent job along with his his assistant. They made sure I was comfortable and well taken care of and any questions I had were answered thoroughly. Thanks for doing an outstanding job. And this crown work was actually cheaper from my previous crown that was messed up from another dentist. So thank you Aspen Dental.
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November 2023 by Todd Donaldson
From walking in, to checking out after treatment....SO VERY IMPRESSED! Every member of the staff I had contact with was so professional and thorough with every aspect of my visit. My dental hygienist hadn't planned on getting my cleaning done on my first visit but made it happen! Also, the building itself was so large a spacious not crampy at all! Thank you so much Statesville Aspen Dental!
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November 2023 by Stephanie Miller
I was extremely disappointed with my visit. I arrived early and was taken back late. Before my visit, I emailed my insurance card to ensure that my cleaning would be covered. At the end of the visit, I was told that I would be charged 320 for a cleaning. When I explained to the lady what I was told, she told me that there wasn't anything that she could do.
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November 2023 by Brenda South
I have a great smile thanks to Dr. Orbie. He does a great job of explaining everything and making sure you’re comfortable. All the staff are very nice and helpful. I recommend them to anyone.
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October 2023 by Donna Greco
Just saw Aspen Dental. Staff and Dr were very nice. Care plan was way to pricey and they won't do a crown without a deep cleaning first. One would think getting paid for a crown would be better than getting nothing, which is now what they will be getting. Exact same plan of care for my husband. Coincident, I think not. I understand the medical need for their recommendation but if I opt out shouldn't that mean something? It's all about the money! Not just here, everywhere! So sad patients have no input at all.
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October 2023 by brandon knight
I came in as an emergency walk in. I was an excruciating pain and the.Assistant assistant at the front desk was so understanding. And very mace, and she wasted no time to get me in. And within an hour, I was in the back getting x-rays. And then into the dentist chair where? I met a pretty good doctor a female doctor the only thing was that she treated me like a little like I was uneducated and just kind of didn't really understand some of the questions I was asking. Not to mention, she decided to put me on a week worth of antibiotics because my tooth that was causing me so much pain was infected and said that it could not be extracted because the infection had to get out first. But being's, I'm the one that's paying the money. Which, by the way, this place is very, very expensive. For one tooth to be pulled out just for 1 tooth to get pulled out. It's nearly $400 and I feel like this is ridiculous although this was my first time at this place. Therefore, the really beautiful thing ISIS that they have a financing loan option. And I was approved for $1200. Was only a $15 a week payment for the next 6 months. So these people here have a very good finance option. For first time patients with no insurance anyways. All in all, I would recommend this place especially if you're in pain.
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October 2023 by Loretta Parsons
First time here and I feel good about my appointment. From the time I arrived until I left the staff was amazing and listened to what I had to say. Special thank you to Mily she made my x ray experience easy, quick and pleasant. For a person with dental anxiety this is the place
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October 2023 by Gwen Schrader
Aspen, Dental in Statesville North Carolina is the best Aspen, Dental that I have ever went too. The receptionist and the dental assistance are very nice and professional, and I couldn’t ask for the Dentist themselves to be in any better. They are great. They treat you with respect and professionalism. everyone in the dental office was really very, very nice
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September 2023 by Sean Knight
Leaving this review after only a single appointment. The staff is friendly. The office is well maintained and clean. Appointment was intended to address tooth pain. No source of pain was located but Dr. Ottey was thorough. He cited several issues which need to be addressed to the tune of $20k+. Received a script for antibiotics to address a possible infection. Requested a script for pain but none was provided. Called emergency number and left a vm for Dr. Ottey. Dr. Ottey called back within 5 minutes and then called in a script for pain. Next appointment is for advanced cleaning. Will follow up here after that appointment. So far, I would recommend.
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September 2023 by Elinor Robinson
I was not really sure about working with a new dental office. Aspen Dental was professional, friendly and extremely competent. I was pleasantly surprised and look forward to continuing at Aspen to resolve my dental issues..Thank you Aspen dental staff!
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June 2023 by Linda Guley
I had a service done. I gave the girl my insurance, she said my insurance didn't cover. I paid the bill to find out from Humana they paid the bill. I called the office and went to the office to get a refund. The girl said she would check into it. That was 3 weeks ago. They have my money and Humana s money. Nobody has gotten back to me. Bad buiness. Now I have been waiting 6weeks for a refund, still no refund. How many other people have they done this to?
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June 2023 by Brian Rudisill
I made an appointment through their call center and when I arrived for my appointment the office had no clue. They said the earliest they can see me is in three weeks. Why have a call center to make appointments if it doesn’t work?
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May 2023 by msmillerlite1586
Called this morning because my husband has a broken tooth and in a LOT of pain. Because our insurance directed us to Aspen Dental we were told to go to the office and they accept walkins. My husband drove 45 minutes to get there to be turned away!!! They said they do not take walk ins. Not very professional when you dont even know what your offices do! Im contacting my employer to switch insurances to other places who take care of people in pain!!!
