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December 2019 by Victoria R.
I have been going to this salon for awhile, but recently just moved back to town from a temporary move (about 5 months). when i got back, the salon had new owners, which was fine. i got my normal SNS the first couple times but noticed it was starting to break off within 1.5-2 weeks so this time i decided to get a full set with gel polish. i have never in my life had my nails look so terrible. the new owner did my nails, and you could tell something was off about her as she wasn't as friendly as she usually is. my nails are so uneven, i have acrylic all over the beds of my nails, my cuticles have been torn apart from where she was filing my nails and wasn't paying attention, the gel polish is chipping off (maybe because she didn't even put down a base coat before she started polishing and didn't even wipe my nails off from filing before polishing), and as you can see, each one of my nails have a different shape (especially my pinky). i am so so so disappointed. i was in a hurry to leave to visit family so i couldn't go back in to get them fixed, but i'll never go back to this salon. i'm embarrassed by my nails and upset that i wasted my money.
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July 2019 by Morgan G.
This was my second visit to Special Nails and I was impressed both times. I needed a full acrylic set, a pedicure, and an eyebrow wax but I was short on time. I let them know that and they made sure to get everything in a timely manner and my nails, toes, and eyebrows still look great! Both the nail techs I have had did great shaping my nails and toes-- some of the best shaping I've seen and I've been to many nail salons. I will definitely be returning as long as I am in Statesville!
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October 2018 by Ciara C.
Been coming to this location for as long as I can remember, but with the younger crowd starting to be employed here customer service has declined. If you want to know if they have something in stock don't bother calling because the cashiers will lie and say they do and when you drive all the way to the store they don't even carry it at all. So much for convenience! Worth the drive to Publix for better customer service and guaranteed stock of what you're looking for!
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February 2018 by Kirsten B.
I honestly just had the best experience ever! The shop is small and there are only four people but they are super sweet and attentive i made an appointment for 3 and arrived 5 minutes early. I expected to have to wait but they took me straight to my chair began to let me soak within 10 minutes my pedicure was started and let me just tell you for 25 dollars it was amazing! I will definitely return
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February 2017 by Kristen R.
Special Nails is the ONLY nail spot in town I go to! Great prices, tons of colors and all of the nail artists speak great English. I go every two weeks for my gel manicure, and even after two weeks my nails are not peeling or chipping at all!
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May 2014 by Michelle K.
They did a great job, listened to exactly what I wanted in terms of length and shape and delivered perfectly. They also have a large selection of colors. Love the music videos too, lovely atmoshpere.