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June 2021 by Sheila Duncan
The best Home Depot around. The employees are the best!!!
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September 2020 by Rhonda-Sonny Deal
Do not buy appliances from the Statesville store because if you have a problem with a new dishwasher they will NOT help you with the problem. I have heard every excuse and still no help. Finally had to file a claim with our Homeowners insurance company to finally get something done. Very disappointed in the management.
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May 2020 by Jennifer Overcash
My mother in law ordered cabinets and paid for them online and we (my husband and I) came to pick them up for her and we have been waiting almost 2 hours!
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April 2020 by Megan Hinson
Do not recommend online ordering/ curb side pickup at this location. Long story short, it took 40 minutes to get my bag of soil I ordered online. Never again.
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February 2020 by Maenikkia Peay
It has been the worst experience getting my parents washer and dryer. Delivered and setup. Everytime I get the excuse of it is our third party delivery department. I am so tired of I am sorry and come up with a solution. Purchased it Jan 31st and still can't use it.
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September 2019 by Patricia Smith
Unable to get ordered items that are not broken upon arrival and can not expedite an order to help a disabled veteran
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June 2019 by Andrew K.
Ordered a Washer, dryer, and refrigerator a week ago. Made an appointment with the sales rep. and was on my way. Well, I get a call from the delivery driver that the truck broke down on the day of the appliances delivery. Ok, I'm a truck driver and know that is used sometimes as an excuse to be late. Checked with his supervisor and is true. No problem, make an appointment for the following day. Waited 4 hours. No call, no show. I'm a little annoyed right now. Spent 2k at the store and not getting the professionalism as Homie claims. This comes after waiting a week for the appointment
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September 2018 by Nancy Mayfield
We recently started a painting project with colors that are no longer in the samples. Mark, in that department, was great at finding the exact colors in the computer so they could still mix them. Even at that, I wanted a slight variation of the color so I went back and Mark added some drops of color to it and made it the perfect shade I was looking for! I am so glad they have someone with the knowledge and determination to make the paint exactly what you want! Behr paint is great paint anyway, but when you add a great employee....PERFECT!!!
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August 2018 by Natalie Pierce Tribble
Outstanding customer service: Friendly, helpful, informative, efficient, and courteous! I am always approached and asked if I need assistance with anything instead of having to track down an associate myself. Hands down my favorite home improvement store!
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August 2018 by Paula Gibson
Took the kids to the DIY crafts ! The associate was so nice and helpful! Felt very welcome !
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December 2017 by Sabra Long
The store was closing, but they let us in because we were desperate to help our elderly parents get their water back on and working again. Four employees took 20 minutes after closing time to help us find all the pieces we needed to fix the kitchen sink. Thank you George for your expertise and assistance!
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August 2017 by Teresa B.
CJ in Carpet and Flooring is a fantastic employee! He was very patient and kind! We weren't sure the carpet I had bought would fit in my vehicle but CJ knew I really wanted to take it all home. He and another employee (Randy?) managed to make it fit and even tied my trunk down for me! Thanks Home Depot for hiring able, willing, and courteous employees!
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May 2016 by S H.
Their lumber is not always as good as Lowe's, and the garden center does not have as many flowers, but I have often ended up there after not being able to get any loading help from across the road. The guys at Home Depot are usually available to help - just don't go around lunch time. For some reason, they all seem to take the same time for their break. ??
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September 2012 by Jen G.
Why do we like this Home Depot? B/c they are priced competitively, the staff is helpful and they have a good selection. I like their paint brands better than the Valspar at Lowe's and HD has better prices on holiday decor. Store is clean & easily accessible.