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January 2024 by Samantha Newton
Love the plan prices but hate the evening hours are never accurate.
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September 2023 by Bethany Jordan
I would highly recommend you look at an itemized phone bill every single month. I was charged for a tablet for 8 months that I knew nothing about. I made the mistake of trusting this company and now I'm worried about staying with this company after talking to customer service only to be basically ignored with zero sense of compassion or even understood why this was so wrong. I hope it doesn't happen to anyone else but I highly doubt it with customer service like this!!! I've only ever been to 2 stores both being in this area and the way everything happened it had to be a employee of one of those 2 stores or employee from this company. Had access to my account to change my plan and activate tablet for 8 months.
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May 2023 by James
Do not trust the employees they are scamming people
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May 2023 by Carrie Powell
Purchased phone and tablet from the broadstreet store and the operating system just wiped clean after not even a week. They refuse to repair or take back.
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May 2023 by Dan H
Don't go to the one on Crossroads. Go to the one on Broad street. Much better, honest service
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May 2023 by Kevin Hancock
Good place to shop at
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February 2023 by Stephanie Odonnell
Outrageous also also tell you one thing and get totally different things very high customer service is priced the best of the whole plan
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November 2022 by Marshall Hedrick
Terrible service. I was that "Metro" was giving me the T-Mobile Internet router for free due to all the problems I dealt with in regards to porting my number. Woke up the next morning to fraudulent charges for a T-Mobile Internet router. Needless to say it was reported and handled after threatening to file charges for fraud.
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November 2022 by Deborah Robbins
New phone
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October 2022 by Sakura M
Supposed to open at 11 and no one is here smh. Locked door lights off
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September 2022 by sakura yuki
Supposed to open at 11 and no one is here smh. Locked door lights off
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September 2022 by Denise Sharrow
Worst service I've ever had worst company I've ever worked for absolutely horrible customer service
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August 2022 by Tyron White
Jewels has awesome customer service for answering my questions without any hesitation and getting the job done with no problems at A+ service. ?
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July 2022 by Tony Briceno
Stopped by during business hours and the doors are locked. No one there and no notice of why it's closed.
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July 2021 by Daveen Fiant Forehand
Good service
