-
February 2024 by Thomas McGee
Good serves
-
November 2023 by Earline Bowers Church
Had a deal going on for the Nord 30. I was going in for my phone, and my husband chose the Nord 30. It's a great phone, and it takes awesome picture's highly recommend it
-
June 2023 by Laura East
Date of "service" 5/29/2023. This location appears to have shyster car salesmen working there. Went to establish service with a 55+ Senior plan ($27/line). For some unknown reason and without giving permission, two ADD-ON SERVICES were put on our account, which increased the plan that I asked for by $20. Good thing I checked when signing up for my new account on line. Of course I cancelled the add-ons, but I have to pay them for them for the first month!! We were never given any notification that they were doing this. While not thrilled with my previous provider, at least they weren't duplicitous. BE VERY CAREFUL WITH THE PEOPLE WHO ARE THERE TO "HELP YOU".
-
March 2023 by Alonso Jimenez
I don’t know if this man was new working there or he gets pain on commission but he tried to solve my slow data problem by suggesting I buy a newer phone.
-
March 2023 by Bonnie Pankey
Do NOT get service from t-mobile! They will tell you that you have 14 days to return the phone and cancel if you are not satisfied and then they will put a bill on your account and send it to a collection agency!! They won’t even have the decency to mail you the bill even though they state you will not get one since you turned in the phone in the 14 day period and cancelled service. You will just get a surprise on your credit report and when you try to call about it they will state there is nothing they can do. I would suggest going to AT&T any day over T-mobile.
-
September 2022 by Tracey Neale
This store is the worst tmobile store I've ever dealt with. I have been with tmobile for over 15 years and this store is the worst. The staff has 0 training. I've never had a good experience here. They train their staff to lie and tell you that anything less than the very latest phones are not available. They do not honor anything that the main customer service tells them to do for you. The manager is never available. I pay over 500 a month for 10 lines and I expect a little bit of customer service from your staff, not the indifferent attitude that they all display. They act as tho they have no competition. I guess I'll be driving to Mooresville where they actually train their staff to help, not just stand around acting like they are doing me some sort of favor...
-
December 2021 by Eugene Snyder
Very friendly and helpful people. They took their time and helped me with all the questions I had. I think they just talked me into switching service to them.
-
October 2021 by Michael Meadows
Tmobile a lot better than bossth mobile
-
August 2021 by Alexis Cooper
I loved the communication. Zach was able to answer every question and even give us more information than we wanted! I loved that! He was very patient and courteous. Very understanding, kind and transparent! He should have his own store !
-
August 2021 by Joey Rhinehart
everything great service awesome customer service
-
July 2021 by Malissa Shuford
Corrine and Zadin...both are very polite....greeting u with a smile...great job!!!! Corrine most definitely should a store manager!!!!!
-
July 2021 by Heather Morris
Corinne was amazing. She was so helpful and patient with me! I appreciate good customer service.
-
July 2021 by josh sigmon
Corinne was AMAZING!!! She helped me and solved my problem I have been dealing with for 2 weeks. The manager was as equally helpful!! I absolutely recommend going into the Statesville store. Customer services is what it should be !! Other stores can definitely learn from Laura the Manager and Corinne!!!
-
July 2021 by Brittany Jackson
Corinne was absolutely Amazing! Awesome customer service! Will definitely recommend everyone to her and this store!
-
July 2021 by Cody Brandon
Corinne and Laura are they best stop in today and get you a new phone with great service,Very Professional….
