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January 2024 by Jason Draughon
I use Crumplers all the time. Very good at way they do and fast. They have also fixed difficult issues that other places could not. I send them all of my vehicle repair business. Cars, pick ups, and diesel dually trucks. Good folks and I highly recommend them.
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January 2024 by Jordan P
Very quick and easy. Went in for brake pads and calipers in the morning. Left in the afternoon. No hassle.
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November 2023 by Jeffery Locklear
Had a lot of trouble with my truck, but Crumplers automotive fixed all my problems!! Very happy with their service!!!
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October 2023 by Kendrick Woodrup
Used to be great family owned business now just the talk of the stedman on how rude the son and daughter are now lease go somewhere else if you wanted to be treated with minded or even respect won’t be around to much longer there tuning it with there personalities
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September 2023 by spillsbury Doboi
The young man at the front desk is super rude and the young lady isn’t much better I can take my business elsewhere maybe somewhere they actually have respect for people
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September 2023 by Amanda Sport
Very rude the son is terrible they our destroying a great family business the absolute rudest young man ever and I know they don’t care bc there spoiled and rich but really destroying this business people all around are talking about the great customer service from that boy the women isn’t much better really not nice people very sad what has happened over the yearsService: Exhaust
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September 2023 by James Bartlett
If you need basic stuff done, like brake changes or oil this is your place. They are cheap and the mechanics are rookies. It's not a place to get serious mechanical work done. Incredibly rude staff and the owner is old now and lets his son run the place. Ole Leslie up front is rough as can be and is about as rude as they come. Small town, smaller minds. Outside of that, I've been left on the side of the road and given the run around twice by em'. Just don't take your vehicle there unless it's something super simple. They aren't professionals
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September 2023 by Tosha Strickland
Nice business did decent work took a little while but the thing that negated it all was the disrespect from the owners son which he made very well none wen he was being so rude to me
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August 2023 by Keith Taylor
Needed brakes done in a pinch and as always.. Crumplers came through. Great people! Owners, staff and mechanics highly professional and knowledgeable. Crumplers is the ONLY stop I will ever go for my mechanical needs! Thanks to you all and GOD BLESS!
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August 2023 by Stacy White
Richie and the team have always been trustworthy with my vehicles. My SUV was previously taken to a specialized brake place and the wrong size brake pads were placed on. Richie worked on it all day fixing the problem the last place did 18 months ago. He only charged a fraction of what labor hours he put into it. Really scary to think about what could have happened with the bad brake pads.Thank you for everything and we will always take our vehicles to you!
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May 2023 by Adrian Washington
This business is untrustworthy, unreliable, unprofessional. Recommend anyone that needs to spend over 1K to just go to the dealer. Either the guys that work for the owner down right don’t care or incompetent.I needed a new engine for my truck, my in law told me about this business since I had just PCS’d back to Bragg/Liberty. I thought the owner was decent and either he doesn’t know what his employees are doing, specifically his daughter that works at the cash register or his son that supervises the projects upon completion.After my truck had been worked on, the truck never drove the same. Always stalled with many more issues. During time of warranty, I took the truck back and let them know what issues I had. I was told they fixed the issues but really saw no difference upon return of the vehicle. Since I knew I had just received a new engine, I took the truck to the dealership for a completely different issues thinking that would solve all the issues I was having. After a couple days and different diagnostics, I was told I needed a new engine. I told them that couldn’t be when I in fact just had engine work completed. The difference this time was these guys showed me exactly where the issue was and recommended that I didn’t get the job complete with them to save money.Upon return to Crumplers, the daughter who I didn’t want to deal with due to previous encounter guess my issues wasn’t important. Never seen someone eat a meal in your face when trying to resolve an issue. Not only did this lady have a nasty attitude from before now we got rude and customer issue isn’t important.The son, called me to tell me after already spending over 8K with them I needed to spend another 700 and that would solve all my issues. I of course stated that he made no sense and what remaining issue he was referring to was connected to the engine. He of course back pedaled and then said well he wasn’t there when the engine was out in he came to the project afterwards.Make a long story short these guys are clowns. Wouldn’t recommend you get an oil change here. More than likely the oil wouldn’t be replaced, hence untrustworthy and unreliable. Already working to ensure they are black listed from service members but I’m sure their local population will support due to convenience of location. Again, if you can, go somewhere else!Service: Engine repair
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May 2023 by John Matthews
Always have the parts I need. They are friendly and Hometown ppl. Would recommend 100%
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May 2023 by Randall Bowman
I was passing through and need my tire pressure checked on my RV. Theyade room for me at the meager price of $20.
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May 2023 by Adrian W.
This business is untrustworthy, unreliable, unprofessional. Recommend anyone that needs to spend over 1K to just go to the dealer. Either the guys that work for the owner down right don't care or incompetent. I needed a new engine for my truck, my in law told me about this business since I had just PCS'd back to Bragg/Liberty. I thought the owner was decent and either he doesn't know what his employees are doing, specifically his daughter that works at the cash register or his son that supervises the projects upon completion.After my truck had been worked on, the truck never drove the same. Always stalled with many more issues. During time of warranty, I took the truck back and let them know what issues I had. I was told they fixed the issues but really saw no difference upon return of the vehicle. Since I knew I had just received a new engine, I took the truck to the dealership for a completely different issues thinking that would solve all the issues I was having. After a couple days and different diagnostics, I was told I needed a new engine. I told them that couldn't be when I in fact just had engine work completed. The difference this time was these guys showed me exactly where the issue was and recommended that I didn't get the job complete with them to save money. Upon return to Crumplers, the daughter who I didn't want to deal with due to previous encounter guess my issues wasn't important. Never seen someone eat a meal in your face when trying to resolve an issue. Not only did this lady have a nasty attitude from before now we got rude and customer issue isn't important.The son, called me to tell me after already spending over 8K with them I needed to spend another 700 and that would solve all my issues. I of course stated that he made no sense and what remaining issue he was referring to was connected to the engine. He of course back pedaled and then said well he wasn't there when the engine was out in he came to the project afterwards. Make a long story short these guys are clowns. Wouldn't recommend you get an oil change here. More than likely the oil wouldn't be replaced, hence untrustworthy and unreliable. Already working to ensure they are black listed from service members but I'm sure their local population will support due to convenience of location. Again, if you can, go somewhere else!
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April 2023 by Sylvan Mcmillan
I've always trusted Crumpler's Auto Repair Shop ever since 2014. plus I would recommend them to anyone who has work to be done on they're automobile. The shop is very reliable in taking good care of the customers who walk through their doors. Thank you for all that you stand for in the community.
