-
November 2023 by Deb
Our AC went on the blink and I looked at Yelp and Google reviews and they were highly recommended. I’m glad we had them come out because their employee, Robert, was very professional, helpful, knowledgeable and courteous. He had the issues taken care of within a couple of hours and he promptly got to our home not long after we talked with someone on the phone. I would highly recommend them to anyone with AC/heater unit problems.
-
November 2023 by Becky Gandy
Very efficient! Office people was very helpful! Robert, the technician from Aire Serv , went above & beyond to fix the problem and got here for the service in several hours!I recommend them highly & will use them in the future.The company who installed the unit had no record of the installation. When I called them for service they were unable to promptly come & said the unit (which they had installed 3/2023 ) was 10 years old!The problem that was found was due to an improper installation of the new unit!
-
November 2023 by Chris Uchacz
I could not have been more happy with the service technician, Robert, that AireServ sent out to perform maintenance on our HVAC system. He was on time and extremely professional and went above and beyond what he needed to do. I would not hesitate to use/recommend AireServ and will ask for Robert next time we need service.
-
August 2023 by Rob Richardson
Same day service of the highest quality was provided, even though at request I did not have a service contract. The technician, Robert, possessed extensive A-C knowledge and was consistently willing to answer all my questions.Service: A/C system repair
-
August 2023 by Ashley Devane
I was highly impressed with Aire Sev of Brunswick and all of its representatives during the process of having my HVAC replaced. Repair tech Chris, Intall Techs JR and Zach, and the owner Nick all gave detailed, clear information and worked efficiently and flexibly to replace a faltering system. The office support staff was also very helpful. Kudos to all...
-
July 2023 by Russ Secrest
Our A/C unit quit cooling on Saturday afternoon. At 8:00 AM on Sunday I called the HVAC company that had installed the unit 10 years ago and left a message. By 9:00 AM I still had no reply, so I called AirServ and left a message. I got a call back within 15 minutes and was told s technician would text me when he was on the way. Nick texted and arrived late morning. Within 15 minutes he had diagnosed the problem (capacitor) and had me up and running. I highly recommend AirServ!Service: A/C system repair
-
July 2023 by Heather Milne
I needed emergency service at 10pm on a Friday night and Nick returned my call within 10 minutes of when I left a message. He was sending a tech to my home (after hours and wasn’t told no!!!).Robert arrived in an hour and got my AC working again. Thank you!
-
June 2023 by Mitchell Johnson
Ask for Robert! He very knowledgeable and listens to you. He super friendly and I will ask for him for any future HVAC problems! He didn’t charge me to come out the second time to adjust the fan speed.Service: HVAC system repair
-
June 2023 by T B
I was overcharged for a part. The tech didn't use shoe covers and tracked sand into my home. I don't think he took the cover off the unit outside, because it looks undisturbed and still has leaf and pine needle debris in it. He sat in his truck for almost 30 minutes when he was done. not sure why, but that should have been time spent working on my unit. They have lost me as a customer after over a decade.Service: HVAC system maintenance
-
April 2023 by John Butler
Service technicians are very professional. They inform us of what they are working on, and very respectful during their work. We recommend them 5 stars and also the electrician guys that came to our home.Also the ladies in the office of AireServ of Brunswick County, we recommend 5 stars for them. They did a good job and will recommend the company to our friends and family. Thank you for doing a good job.Service: Install AC
-
April 2023 by Rick Carter
Robert was on time and very personable and professional. He took the time to explain everything he was seeing and how it affected the function of our HVAC system. He had suggestions on improvements and at my request provided an estimate, but never gave a hard sell as though I absolutely HAD to spend money. I felt very comfortable with his knowledge and expertise. I couldn't be happier with the service provided and am looking forward to a long relationship with this company.Services: HVAC system maintenance
-
April 2023 by jgunzzz
Outstanding customer service! Prior to the appointment, we were sent a text with our technicians information and picture. They were prompt and very professional.Would highly recommend!Service: HVAC system maintenance
-
January 2023 by MATT RUFF
Been a customer for years... this shop does all of our heating & air work on several properties in the area. I recommend them to anyone that asks. They're competent & attentive, and on-time (within reasonable expectations)... things happen and I understand that. This is where I can tell you what excellent communicators they are! I've never been dissatisfied with their services.Services: HVAC system maintenance
-
January 2023 by Shayna Traveler
Excellent service; gave me good information; very thorough. Service rep very pleasant.Services: A/C system repair
-
October 2022 by Kim Parker
The technician called within 20 minutes of my message, after 6pm! I explained what I had going on and the troubleshooting I had already done. He immediately asked where I was located and gave me a time for arrival. Robert arrived in the time he stated, was incredibly friendly and explained everything in-depth. He then proceeded to make the repair. I would HIGHLY recommend this company for HVAC work. I personally have experience with several HVAC companies, as I am a REALTOR. This company and technician have earned my business!Service: Repair HVAC
