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January 2024 by Angele
I am renovating my Kitchen and chose Brunswick Cabinets and Counter tops and have been paired with Cindy Mccune designer, my experience has been no less then excellent, especially that my designer knows I am a long-distance renovation and has helped and accommodated me in every step thru this process. Cindy has been outstanding from design choices, dates for all including deliveries, installations, communication, cost and in front of any issues that came my way. We are a military family and certainly appreciate the systematic process she offered. I have already recommended Cindy and Brunswick Cabinets and Counter tops to others.
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January 2024 by Alec Clark
Cindy and her team have been great through the process! She helped make a kitchen our kitchen. I highly recommend them.
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December 2023 by Kirk Fox
Chris is absolutely the best! Always follows up, and provides the best possible service. Delivered a superior product...couldn't be happier...Kirk
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December 2023 by Tori Musumeci
I absolutely loved working with Amy at Brunswick Cabinets and Countertops - she was responsive and communicated all timelines well making the process very smooth. The cabinets are great quality and I had zero issues with them, none had to be sent back and everything fit as it was supposed to! I love how they turned out, it's like having a new house!
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October 2023 by Michele Carus-Christian
Amy and her team were extremely easy to work with. She was very patient and accommodating with design changes and tweaks. There was never any pressure. The whole process from design to delivery and installation was seamless and stress free. The installers, Ron and Clayton, did a wonderful job! We would definitely use everyone again for another project.
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October 2023 by Bobbie Thompson
Brunswick Cabinets remodeled our kitchen and we couldn’t be happier. Amy was our consultant and she was great. Everything happened when she promised and all the work was done properly and timely. Their products were all great quality. We are so glad we went with them!
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August 2023 by Kari Harrington
We had such a wonderful experience working with Cindy Bennett-McCune, ourdesigner from Brunswick Cabinets and Countertops! She is so friendly and personable, and was so helpful guiding us through this process. She, and the others were quick to respond when we had a question(s). We appreciate everyone at Brunswick Cabinets and Countertops, as well as those that helped us with our tile choice for our backsplash! Our countertops are in and we are very happy with the entire process from start to finish!! We are beyond pleased with how beautiful the countertops are. We highly recommend Cindy and the rest of the folks at Brunswick Cabinets and Countertops, and those on the tile side as well! They are all so amazing to work with! You won’t be disappointed! Allan & Kari H. (We will add pictures soon!)
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June 2023 by Christiane Miller
My kitchen renovation, the process of which began in October 2022, was finally completed today, June 13, 2023! I lOVE my new kitchen and, except for one pull-out drawer which is not fully functional due to base molding issues, it is exactly what I had imagined! Unfortunately, the process itself was not a smooth one, which makes writing this review much more complicated. First, I would like to note that this company is under new ownership as of December 2022. A couple of weeks ago, I had the opportunity to speak with the new owner regarding my experience with Brunswick Cabinets. He listened and I have hope that his future customers will enjoy a more positive all-around experience under his leadership.My final decision to choose Brunswick Cabinets to renovate my kitchen was due to its good online reviews and the kitchen design created by the company. Early on, however, I almost walked away due to pricing inconsistencies between quotes and invoices with both the cabinets and countertops. At that point in the process, I spoke to the previous owner who honored the initial cabinet quote and adjusted the countertop quote to my satisfaction. During our conversation, he stated that he would be there every step of the way to ensure the experience going forward was a great one. I never spoke to him again after that. He did not reach out to me once during the entire process, nor did he return a single phone call.The lack of pricing transparency, communication and customer service were all significant detractors from my experience. In retrospect, I believe I should have hired a general contractor to oversee the project, although, to be clear, that was not a recommendation made by Brunswick Cabinets. I was under the impression that purchasing the cabinets, backsplash, and countertops from one place was going to streamline the process. The problem ended up being that I was the one left trying to figure out what needed to be done from one phase to the next and I did not have the knowledge or background to do this effectively. In my opinion, no one from Brunswick Cabinets was looking at the overall big picture, ensuring a smooth transition through the various stages of renovation. The project dragged on largely due to quality control issues (damaged, missing, incorrect cabinet components) on the part of KraftMaid. For example: the cabinets with glass doors arrived with different interior colors; the cabinets were reordered but arrived without the glass doors; the glass doors were ordered but some were beveled and some were not; the glass doors were reordered but arrived without hinges. These types of things significantly pushed back the completion date.Of final note, towards the very end of the renovation, I noticed that two drawers, which had been working fine for months, were making a rubbing sound when being opened, like that of sandpaper. I contacted Brunswick Cabinets and informed them. They called the cabinet installer who in turn who contacted me and spoke to me very rudely, condescendingly, and aggressively over the phone. His refusal to inspect the drawers led to my meeting with the new owner. It was discovered that the granite dust from the cook top cutout had damaged the drawer glides. They were replaced today, hence the final completion of the kitchen.Make no mistake, a renovation that moves beyond weeks and into months is difficult, frustrating, and inconvenient for all involved. Nevertheless, customer service from ownership to sales personnel and contractors alike should extend way beyond the point of purchase, all the way to the fulfillment of contractual obligations. One would think that politeness, responsiveness, communication, and transparency would be the easy parts of a kitchen renovation. Hopefully this will be the new normal for Brunswick Cabinets going forward. Best of luck to the new owner! As for me, I am off to enjoy my beautiful new kitchen!
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April 2023 by Jack Cleary
We had a marvelous experience with Chris and Brunswick Cabinets and Countertops! We bought our house last year and though the kitchen looked very nice, it wasn't functional. It was lacking storage space and the cabinets were narrow and deep rendering them mostly useless. Plus, the space between the island and the wall was large enough for a high school sock-hop! Chris came up with the idea of doubling the island thereby increasing the storage and reducing the sock-hop dancefloor. Based on his professionalism, communications, and price, we elected to do the entire kitchen plus a few cabinets in the laundry room.It all came out perfectly and Chris followed up on every detail. We got new cabinets and new countertops plus a countertop backsplash that tied everything together.Chris worked with us continuously and we welcomed his ideas which were presented not as an upsell but just making sure that, since everything was already opened up, were we getting what we truly wanted. He gave us ideas that we would not have thought of on our own.In the end, he personally ensured that all teams that worked on the house, did the quality of work that we expected. Chris and his team exceeded our expectations and we are delighted with the work they did. Thanks Chris!
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April 2023 by Ann Holland
I cannot say enough good things about my experience with Brunswick Cabinets. I was trying to match existing cabinets. Amy helped select my cabinets and did a great job of matching the finish as well as keeping me informed about the progress. The installers arrived on time and did beautiful work. I now have a kitchen that i can be proud of. Thank you Amy and Brunswick Cabinets!
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March 2023 by Mary Love Mattox
Fabulous experience all the way around! First of all, Cindy McCune was a pure delight to work with. She understood my goals and my design aesthetic right away, which helped considerably at the planning stage. She answered questions and on many occasions, anticipated issues or questions and was ready with answers. Because we were updating the kitchen of a vacation rental house, we waited several months between ordering and installing. But everyone in all the installation teams were terrific, talented and respectful of our home. It's complete today and it is stunning. We couldn't be happier with the outcome and honestly, the process was pretty smooth as well. Top recommendation to Cindy and the crews at Brunswick Cabinets!
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February 2023 by Margery Johnstin
We had a wonderful experience working with Cindy and her daughter Lauren. The two helped us choose cabinets, counter tops, LVP flooring and tile for our kitchen, bath, and living room remodel. While we had many ideas of what we wanted, Cindy and Lauren helped us improve upon our ideas. We have more work to be done in our home and we will be consulting and working with Cindy and Lauren again.Margie
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December 2022 by Trina J
Chris worked with me to design the kitchen for my new home. He has the patience of Job! As I worked through what I wanted, it was clear that Chris' primary concern was ensuring that I was pleased. I cannot say enough good things about his professionalism, kindness, and the quality of the product that he and his team delivered. He went above and beyond in every way and I am thrilled with my new kitchen!
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October 2022 by Lynn Forbush
Cindy was great to work with, she was always available for questions and changes. Cindy followed up after the delivery and installation of the cabinets and countertop. There was a minor manufacturer issue with one of the cabinets and she quickly reordered and it was installed as soon as it arrived. I highly recommend this company and their products and will definitely work with Cindy again on future projects.
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September 2022 by Patricia Earp
If you are looking for cabinets, countertops, and design Brunswick Cabinets & Design will exceed your expectations. I scheduled an appointment with Chris to take a look at our kitchen remodel and come up with a new functional design. He designed a beautiful kitchen with a CAD drawing and started the job. I thought the drawing was wonderful but the finished kitchen is stunning! If you are looking for red carpet service & design you found it!
