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October 2023 by KingJoseph GodsIncrease Hill
Excellent ? service
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July 2023 by Richard Page
Easy check-in, great trucks was wonderful.But the staff was absolutely the best!
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June 2022 by Shannon Jackson
I have never had a better experience anywhere else as far as the customer service is concerned. The staff was very knowledgeable and went above and beyond to help me return the UHaul I had rented. I would definitely recommend this facility for storage and Uhaul rentals.
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February 2022 by Barbara Howard
Quinton at this U-Haul establishment was very very helpful.. His tone of voice, manners, ever so ready for my next questions and eager to give the appropriate answer to Best fit my needs.. Thank you so much for taking time for a 5 minute call Sir, it's the hardest thing to get someone answer now a days.. Thanks so much..
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October 2021 by Tom Scanlon
Excellent and a pleasure to business..5 star
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April 2021 by Mark Francis
Dropped off a truck here and the U Haul corporate system had a different fuel level so I got charged incorrectly. Quinton from A Shore called me on a Saturday to explain what caused the issue, asked for my pics of the fuel levels and is helping get it corrected with their corporate, not his location. Very helpful I’ll use them in the future and would recommend.
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August 2020 by Robyn Ferguson
I would NOT recommend going to this location! I would go to the location in Shallotte or Oak Island.This is by far some of the absolute worst customer service I have ever received. The back of the truck door would NOT close. I had to call U-Haul and have them come out and repair the door. Which they did at no charge to me since the door was defective by no fault of my own.The door was COMPLETELY stuck OPEN and we were unable to close it.The door stopped working during the evening and because I was unable to secure the truck (and my belongings) properly, I ended up staying up ALL night until I was able to contact U-Haul to come out and fix it. I ended up calling them first thing in the morning.I was specifically told by THIS LOCATION that I would get a discount for this event occurring since the truck was unable to be properly secured. After I received my final bill (total) I NEVER received the discount. I am EXTREMELY dissatisfied because this event was completely out of my control.I definitely plan on calling corporate to make a formal complaint.
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May 2019 by Gary Stalker
Great uhaul store.
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June 2018 by Linda TURNER
They don't service there trucks waited 99 minutes for someone to come get me started
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June 2018 by Monica Scott
Bad experience with knowledge of equipment.
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October 2016 by Amy Royals
I'm needing to make a payment on my storage building. If you guys have a website I can pay online
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August 2016 by Bill Burns
Give good people like this your business!! Above and way beyond great service!!! Sandra Cox is the owner here, and a true Saint. My family was stranded 500 miles from home and needed a tow Dollie to haul our broken down van. She didn't quite have what I needed at her location but searched her networks for us on a Sunday morning when nobody else was even open. She found the exact trailer I needed at a business an hour from her location, proceeded to go and get it for us, stayed open more than 2 hours past closing time to make sure we got it. Then she wouldn't even let me offer to pay for the travel. All from the kindness of her heart. She was so wonderful!!! Storage, Uhaul, and true Sothern Hospitality!!
