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August 2022 by Matthew C.
My kid was really sick went to the doctor got prescribed medicine to help. Got to CVS at 5:50 they told me they were closing and sent me to another CVS that wasn't supposed to close to six. When I get to the other CVS at 5:30 they told me they couldn't get the truck ready in 30 minutes and told me to come back tomorrow. Can back the next day first thing. Dropped of the prescription With my ID insurance card wich they set up an account with. Came back an hour later but I left my drivers license at home they wouldn't give me the prescription I had to drive home get my drivers license come back to the store to get the prescription same employees that saw my drivers license the first time. End of the story it took four trips almost 3 hours travel time to get a prescription filled for my sick child.
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April 2022 by Cat K.
I have never had a bad experience with the pharmacy. I get all of my and my son's medications filled there. I take 6 medications religiously and have been bounced around by my doctor through about 20 different medications from generic to requiring the non-generic which requires insurance permission. Some of these medications are not common as they are just barely passed by the FDA. I have only had one instance where a prescription was unavailable at the time and they were able to get it within a day, but they offered to call some other local cvs stores to see if they had it in stock. I opted to wait the one day. 95% of the time my medicine is ready within 20-30 minutes of dropping it off if i state i am waiting. if i don't wait, it is filled within a few hours. The Sirf City CVS does stay very busy, especially during summer. The pharmacy techs are also very knowledgeable and efficient. Sometimes if the pharmacy is bombarded with people, someone from the regular part of the store comes to help (I believe it might be the store manager and the assistant manager, but haven't confirmed that yet. It isn't the front of store clerks). Which brings me to the front of store, they need some love and appreciation too. When not checking customers out at the register, I see them stocking shelves. If I need help all I have to do is ask. Also a big bonus The whole store is CLEAN!!! Every time I walk in, I see a clean store. I'm sad to see the 1 star reviews, I wish those people got to see the same store I see. But a word of caution, it is a very busy pharmacy, the drive thru line can take some time. Many times it's faster to park and walk in. Also, make sure if you're picking up medicine that requires an ID, like opioid pain meds, that you have your id with you.
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November 2021 by Lewis W.
Worst CVS in the United States! Slow, slow, slow! Drive takes forever and when you ask why they get all pissy with you! Avoid at all cost
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April 2021 by N T.
Wish i had tried walmart or Publix pharmacy or anywhere else but this CVS. Off season and it takes hours to get the prescription filled - ongoing issue with meds out if stock and not knowing what they are doing. Long stories but totally inept management. Frustrating to us and the doctor!
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December 2020 by Melissa G.
This is ONLY about their pharmacy. It is awful. When the pharmacist saw me waiting to drop a Rx off, he literally sighed and rolled his eyes. Then proceeded to talk down to me while filling in the info for the refill. I took it it in at 1:00 on Saturday, and it won't be ready until Monday afternoon. Yes, they'll need to call my local pharmacy but they open at 8 Monday morning so it's going to take you all day to fill it. Why do all CVS pharmacies suck so bad!?!?