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February 2024 by Maggie
This vet clinic is outstanding. Skilled, professional and compassionate staff, full services, up-to-date, clean facilities and easy scheduling. We were visiting the area from out of town with a senior dog suffering from both CKD and DCM. We came prepared with vet records, but they were so thorough they had gotten the records from our home vet before we arrived and went thru everything in detail with us during our initial visit. They even printed visit records and compared kidney values with prior visits. I was highly impressed with their knowledge, kindness and services offered. We had just lost a dog to kidney failure several weeks before this trip so knew what we were facing. We have also seen many vets over the years fostering dogs and I can say that this office and Dr. McArthur in particular & her assistant were exceptional. We could not be more grateful to be placed in their care and direction during this difficult time. They have given us everything needed to bring our pet comfort as she nears her final days--something that is invaluable to us. Despite the anticipatory grief of losing our beloved dog, this has been an incredibly positive experience on all accounts. Whatever the reason, if you are in need of a vet, look no further-you and your pet will be in excellent hands if you choose this animal hospital. :)
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February 2024 by Candace Ramsburg
My experience was great Lobby is so clean l like play room where kitty's are Great envirement
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February 2024 by Amy Stewart
We absolutely love this place! The staff and Drs are so attentive to us and our dogs. You can tell they love their patients and even when our dog wasnt a fan of the meds taste, they did everything they could to make sure our pup was comfortable and tried to hide the medicine in other stuff to make sure he got it bc he needed it. We came from another local vet, that never answered and their phone and was way overpriced anyway, to here. We have been so happy every time we have visited. I have never had a complaint over cost or service. I absolutely rave about this place to anyone who asks for a referral.
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January 2024 by Kim B
I’m very conflicted writing this review. On a good note they allowed me to bring my Golden there in the evening when he suddenly & unexpectedly died. I had just relocated to NC from another state & was in shock & more than devastated . I only wish they had come out to my vehicle with a flexible nylon stretcher. What they brought was too high & couldn’t be adjusted to fit my SUV. I wanted to help but was told they had it - regrettably I didn’t insist.He was over 100 lbs. & they dropped him onto the ground. They had great difficulty getting him onto the rigid device with wheels. Sadly this is one of my last memories of that horrible evening.When I went in to pay I felt like the receptionist had no idea how to handle my grief. I was not even offered a Kleenex & was sobbing in front of other waiting clients.I was just handed paperwork on a clipboard then directed to another area to pay.The staff did not know me or my dog but I did tell them he was my emotional support animal in the hope they would understand my grief.I would’ve greatly appreciated the opportunity to see him one more time but he was taken into the back from the parking lot & the blankets covering him were brought out to me. My other comment is regarding their hours. Online it says they are open until 8 pm. on Wed. & Thurs. I went Wed. @ 7:15 pm. to pick up his remains. The hospital was dark & the parking lot empty, I called Thurs. to make sure they were there until 8 pm. I was told they would probably be there until 7:15 pm. Very confusing & should be clarified on their website.
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January 2024 by Bernadette Morgan
I love how friendly and helpful the staff are al llquestions were answered and I know all my worries went away Lily loves going to the vet now Thank y'all so much for taking excellent care of my baby girl
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January 2024 by Bella Espravnik
This office is amazing, every staff member is so nice and I truly feel like we are family here. All my dogs love their staff and truly feel like they love my dogs too! All 4 of my dogs have some type of medical issues, and I seriously wouldn’t trust anyone else to take better care of them.
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January 2024 by Russel Edwards
We love our vets!
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December 2023 by Janet Gaitor
As retired folks with our geriatric shihtzu dog Bear, we wanted to be sure his final years were as fun filled as ours. Not only were they wonderful with Bear, they made us feel comfortable that we are doing everything possible towards that goal.THANK YOU SURF CITY PET HOSPITAL
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December 2023 by Kristina Adkins
The staff was amazing!! They took great care of my boy! I would definitely recommend them to anyone who has a fur baby!!
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December 2023 by Tricia Odham
We have had 2 visits: one for cats' wellness checkups (Dr. Wicks) and one for dog's new onset of seizures (Dr. Jenkins). We received outstanding care in a compassionate environment, and all treatment options were explained thoroughly. Highly recommend. ⭐️⭐️⭐️⭐️⭐️
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November 2023 by Kendy Abrams
Helpful, friendly, competitive prices.
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November 2023 by andrew sirls
Been coming here for years. Doctors and staff are always friendly and willing to work with your budget.
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November 2023 by Richie Wilson
They do a great job working with our dog Molly who is not easy to work with.
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November 2023 by Dottie Edwards
Great service over the years for my pup right up to the end. Kind staff made letting go of my Rudy a little easier. Thank you SC animal hospital.
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November 2023 by Peggy Holshouser
We've been with SURF CITY VET for 8 years. They have a wonderful, caring staff. Our 14 yr old shih tzu has congestive heart failure. They have been very patient with all my concerns, even questions about end of life. Dr. Carroll and the entire staff are great.
