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December 2023 by B Rue
Ace hardware offers a 10% discount to veterans. This place chooses items that they won’t apply the discount to. The other Ace hardware store will honor it as they are supposed to. My wife went here with a 20% off coupon to buy a few things. The manager decided those things were not included in the discount. The other Ace honored the coupon. I’m done with this place.
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November 2023 by Giganto home Kevin tate
Good store and not because it is the onlyStore either. There is always someone comingUp to help. They usually have what you want to
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November 2023 by Danielle Pike
Good place to get what you need and customer service is always great and friendly.
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November 2023 by Annie Milroy Price
The folks who work here are so friendly and helpful. Within a minute of walking in there’s always someone greeting me and helping me find what I’m looking for. I rarely enjoy shopping and this is one of the few places I really like to go to. The size of the store is not overwhelming and yet they carry a good amount of items. Thank you Swannanoa Ace!
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October 2023 by Scott Abla
Very friendly good stock shelves Brandon in particular was such a big help with all my projects!
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September 2023 by Jaime Benshoff
Stop! Don't let Swannanoa ACE store manager Jeff get away!I have a hero worship of his trouble-shooting questions, his skill at identifying the core problem, and his knowledge of what the store or website carries that will be a solution.Thank you, Jeff!
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August 2023 by Jayda
highly recommend this store , great customer service owners are super helpful and friendly! I got the best service from Haliey madden and her sister Taylor were the sweetest people and had the best manners
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August 2023 by Larry Plummer
They have a knowledgeable people to help you find what you need and how to use it
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August 2023 by Eva Rodriguez-Cue
always helpful and kind staff. Joy makes the best conversations at register! they always have what i need for maintenance in my garden and around my little home.sometimes i go in here when i’m bored because the vibes are just right. they also let me bring my dog!
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July 2023 by Shawn Jessup
Nice looking place. I ran in real quick for a rubber mallet. They had a good selection. I got one for about 10 bucks. They had a lot of other stuff but I didn't have time to browse. The workers were helpful and friendly. They have a huge parking lot out front.
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July 2023 by Guillermo Hernandez Cardenas
in sthil products. When buying, if the tool has a problem, even if only half an hour has passed, the solution they give you is that they will review it and in 3 days they give you an answer. Like you don't need it. I do not recommend buying any type of machinery or tool with them
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February 2023 by David Orth
If you need it, they'll have it. Even if you don't need it, they'll probably have it.
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January 2023 by Malan Hall
It is well stocked and reliable.However, the employees, customer service is a 1 star. They are ignorant, rude, just plain lousy with the public. I will not shop there again. I don't care how far I have to drive!
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September 2022 by Brian Ward
I had a disagreement about pricing to make a long story short. So I didn’t buy the item I wanted. I got an email for a recent experience survey which I took thinking it really didn’t matter but…. Mr Madden himself contacted me personally and made it right. I am HIGHLY IMPRESSED by the professionalism of this Ace an mr Madden. Thank you again sir I will be a returning customer!!
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June 2022 by Jim M.
We had a RV shower drain break. I went in with the broken fitting and the people there were very very helpful in helping me piece together the correct repair parts. They even cutoff the broken piece. Spent an hour with me for a $15 sale. I can't say enough good things about this store and their employees.
