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March 2024 by Charlene Taylor
Had to wait a bit in drive-thru BLbefore order was taken. Ordered an Original chicken sandwich and had to wait for them to cook it.
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March 2024 by Kaven
lady in drivethru window had an additude and just had a bad vibe in general i ordered $72 of food for everyone at my house and she left my fries out and on top of it all gave me food poisoning the next moring had me throwing up and my face broke out in a rash???
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March 2024 by Elaine Hyatt
Tried the fish sandwich because an article touted it as the best chains have to offer. It was hot because it was made when ordered. But Culver's fish sandwich is much better and everyone knows the fries are hot. Fries at Popeyes were well seasoned, but could have been hotter. A breeze kept blowing through the dining area and garbage receptacles needed to be away from all tables.
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February 2024 by Mark
Now that I have moved back to Swannanoa and there are less restaurant choices, I have tried Popeyes. I really enjoy their Blackened Chicken Sandwich, fried chicken sandwich, wings, and bone in chicken. There hasn't been anything wrong with the sides I've tried but they aren't my favorites. They employees have been very nice so far and prices are reasonable front these days.
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February 2024 by Luke Heller
Served me raw chicken today at 2:00 after waiting 5-10 minutes for them to drop in a fresh batch of chicken.
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February 2024 by Trenton Adamson
Portions here are abysmal. The regular fries had 12 fries in the bag, and these tenders came from the saddest chickens on the range. I remember when the bag and boxes were filled to the brim. So sad. Popeye's has fallen victim to shrinkflation, capital greed, and squeezing every penny out of the customer.
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February 2024 by X M
Made a mobile order and chose drive-thru, the drive-thru operator said “any mobile orders made you have to pick up inside”. Why have the option in the app then?
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February 2024 by Michael Greene
The new manager is very professional she helps everybody and the past 2 times I went she was there got my food in less than 3 minutes will definitely be back!!! Keep improving Popeyes!
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January 2024 by Kris Thomas
Change yer cookin oil every once in awhile. It does wonders for the flavor.On a side note Im no longer constipated, so it wasnt a complete wash.
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December 2023 by Elizabeth Ward
Currently sitting in drive thru. Have already been waiting 15 minutes for them to just take my order and now I'm already been sitting in line behind 2 other cars almost 10 minutes. Don't get me wrong I get they are short staffed but dang this is
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December 2023 by Matt Hanbury
I'm not sure if it's just understaffed, but be prepared to wait 15min on your food. And there was only 2 cars in front of me.
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December 2023 by Sarah
Tried this location even after seeing the reviews, as we really do like Popeyes and didn't want to go to the ine across town. Service was really good, people were nice. Was told they didn't have enough chicken made for the family deal so if we wanted it fresh we could wait. We waited. Apologies were given for having to wait. This is where the good feels end. Best part of the meal was my Mac and Cheese which is way overpriced at $3.99 for the amount you get. Husband's chicken was actually good according to him. My classic sandwiches however were DEFINETLY cooked in old oil. The car stunk the whole ride home and we were wondering what the hell it was. My sandwiches. The chicken pieces must have been cooked in a different fryer. Save yourself the sadness and go to Bojangles up the street, that chain is really slept on. I also only ate one of my sandwiches and now am dealing with gastric repercussions.
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December 2023 by Luke Watson
got here at 5:55 on a friday and they said they were closing at 6. said they literally only had sandwiches and sides left. by the time we were ready to order they told us they had exactly 1 sandwich left. we left w nothing so maybe the food is decent but i have no idea.
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December 2023 by Phil W
Went to this Popeyes for chicken on my birthday, November 11th. Arrived around 6:00 and they were closed. This is a Saturday. Numerous other cars were pulling in as well and shocked that this store was closed tighter than a jug! Not sure if this is a corporate store or a franchisee owned store but either way, management needs to get its act together before this store is shuttered permanently! I strongly recommend staying away from this Popeyes location.
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November 2023 by Isaiah F (SAAARGE)
We don't have a whole lot of local food options here in Swannanoa, so I like having as many options as possible. I was excited to see this place open so I'd have more choices. I have been to this location about 10 times since, and I'm not exaggerating to say that every time, I've left disappointed. If I'm eating at Popeyes, I obviously don't have high standards, but I believe that every fast food restaurant should be able to at least a) give me the food I ordered, b) in 10-15 minutes, and c) stay open until their designated time. Every single time I've gone to this location, one or more of these conditions have been left unmet. This location is clearly mismanaged, constantly understaffed, and the staff they do have clearly don't care about your experience. At the trajectory this location has been on, I'd be utterly shocked if it's still open in 5 more years.
