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October 2023 by Terry Baucom
Excellent service. I highly recommend Russell's Paint and Body
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June 2023 by Lindsey
Very experienced, all workers have worked in the body work industry for 20+ years I definitely recommend Russell’s Paint & Body.
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February 2023 by Lance ETHRIDGE
Very professional. Waiting on the insurance company for the repair authorization process.
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November 2022 by Mark R.
A pleasure to deal with these nice folks. Called me as soon as the work was done. Highly recommended.
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November 2022 by Jimmy Shomaker
I walked out Ingles to find that my brand new Tacoma in the rare Luna Rock color had been scraped up on the left rear bunker. These guys fit me in quickly and had the repair done the next day. Truck looks like new and nothing ever happened. Very reasonably priced for the good work as well! They even took off the dealership decal and filled my tires with air at no additional cost. HIGHLY RECOMMEND!Service: Painting
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September 2022 by Ken Putnam
Our overall experience with Russell's Paint & Body was excellent and we are totally satisfied with how they repaired our car after an accident. The staff was very professional, friendly, and helpful throughout the entire process. We would definitely use them again. When completed, our car looked like it came straight from the factory.Service: Body & Trim
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May 2022 by Brian Wonson
Great shop always busy but will make time for you
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January 2022 by Chris B.
This is a respected auto body repair service. I just had a poor customer serve experience trying to communicate with staff. Drove all the way to swannana to be told they not taking insurance clams till three months out. Why not just tell me this on the phone and not wast my time!
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December 2021 by Christine Kane
My car was fixed as per the estimate, delivered on time, and the work was perfect. Great communication and customer service as well.Service: Body & Trim
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August 2021 by Dwayne Drexler
Professional and honest shop. I had a bumper problem where the underside of my front bumper had mostly come off and I needed it removed the rest of the way in order to continue my travels. They did it *free of charge* because they felt it didn't take very long. Incredibly kind, professional, and honest.Service: General repairs & maintenance
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June 2021 by Verlinda Holt
He was supposed to decide the Damage on my car. I was hit by a nother person with nationwide coverage. He took every flaw, scratche, off my car. I was perfectly happy till a person hit my car. Now he help value my car as junk. I'm 60 year old widow, that gets 1700.00 for a car that helped my family with every day life. I was hit in the back, stopped at a light Daughter and 2 grandchildren now I will be without a car. U can't buy a car for that price. I felt he was not caring. Plus he Never smiled or talked
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May 2021 by James B.
We have spent thousands of dollars having our Mercedes wagon painted and repaired here. Without exception, we have been fully satisfied and pleased with the work done and the personal service we received. You may count on the company owner's honesty, skill, and determination to do an excellent job. Jim Bishop, Black Mountain, NC
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April 2021 by DAVID SHELTON
Got my truck back today, Its AWESOME!
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March 2021 by Randy Dwyer
In case you’re ever in the market for a reputable place to take your car for body/paint work, THIS IS THE PLACE TO GO. I mistakenly backed my Audi into a light pole in the Ingles parking lot and sustained pretty significant rear end damage. Someone recommended Russell’s, so, keeping my fingers crossed, off I went. The staff were totally transparent explaining what needed to be done, were quick to communicate with me when I would call for updates, and the car looked “showroom” perfect when I picked it up.You can’t go wrong!Services: Painting
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February 2021 by K H Barnett
Awesome guys, quality work, none better.
