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April 2023 by John B.
The manager of this store has to be the most unintelligent person that I have ever come across in retail stores. We went in and selected our items and went to check out at the lawn and garden register. They were paying someone to stand at the register to tell people that they couldn't check out there. If you can pay someone to play on their phone and rudely tell people that they can't check out, you can pay them to run the register! Wow....I wish that I could give it zero stars....smh
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July 2022 by Karen L.
Again, but I have to let you all know. I get to checkout and again, no greeting. I place my items on the belt as I would like them bagged. Hardware, office, can goods, frozen/refrigerator, and veggies. Collin is bagging away. I go to place a bag in my cart and see my office supplies are mixed with my frozen food. I see my green onions with my office supply. I stop and say, sorry but this is not correct. I rearrange the bag and he says, but there is no room....WHAT are you talking about. I rebagged two bags then cashed out. He gave me my receipt and said have a good night in a whisper of a voice. What is wrong with Walmart? You can't tell me they don't train these people. Do they assume that young kids have common sense and know to put cold with cold, cans with cans...etc. All I know is this is a very bad Walmart. They overcharge, they have attitudes, and no one looks like they are happy to have a job. Sad. Very sad. 7/20/22
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September 2021 by Sage B.
What's worse than going to the grocery store at the beginning of the week to be all ready for the new week, to wake up the next morning and all your food is moldy you can't even make breakfast. This Walmart is terrible! 2 weeks ago we got wet cat food there and once we opened it there was one cup that had been chewed through by maggots that ate the cat food. Disgusting!! We are done with this Walmart and you shouldn't even waste your time here.
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September 2020 by Victoria S.
Was in here for about 15 minutes and immediately noticed approximately 10 people without masks. When the employee was asked about the mask mandate she claimed they can not force people to wear a mask. Well you can refuse to let them into the establishment without one. Absolutely disgusting given the states current COVID statistics. No wonder COVID is running through the Carolinas the way it is. It's establishments like this who continue to drag out the amount of time we as a country have to battle through a pandemic.
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July 2020 by William J.
Amazing look at this local themed monopoly game. Interesting that they chose a business for the game that didn't last very long. When you consider that the Mai Thai restaurant has been around as a Jacksonville business for over 20 years. Funny how selections for this game must have been made.
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March 2020 by Random P.
Employee called me a liar when I was buying a sale item! In the store today with my son and saw they had a "Manager Special" sale on TV stands: $50 for regular priced $99. I took pictures of the signs and sent to my wife to see which colors she wanted and went to buy 2 of them. When I went to self checkout, they rang up for $99, I wasn't bothered at all, I simply asked the worker for assistance with the price to match the sale. She literally told me I was a liar and the "Walmart wound never sell something 50% off" and that I would have to pay full price, even after I showed her the pictures and offered to walk her over to the display. She made a big scene acting like I was trying to steal and other customers were watching that she wouldn't even go check to see if the display existed. She refused to see the display saying it didn't matter since it rang up for $99 that there wasn't a display that had 50% off. After me repeatedly asking for a manager and trying to talk to other employees for help or to see the display or get a manager, she finally gave in and got a manager who said that the employee was correct and that I had to pay full price since she hasn't seen the display and agreed that I was lying about the display existing even with a picture and offering to walk to the display to show them!, I remained calm but insisted that the display existed and I continued to offer to show them, which the manager finally agreed but she kept saying I wasn't telling the truth and we walked back to the display, the whole time she was talking about how it wouldn't be there and that I had to pay full price. Then after she saw the display (in the middle of the TV area), she gave a weak apology and said the store keeps having sales without telling the managers and finally agreed to the display price and when I told her how frustrating the situation was, she said would "have a talk" with the employee about calling me a liar since it was actually there and I wasn't lying, taking no accountability of her own actions as well. this was totally ridiculous and I won't shop there again. This occurred in the store today at the self-checkout (3-14-2020 at 3:03pm according to my receipt) and I am happy to provide a statement or a copy of my receipt (which has the manager approval #) if anyone from the store or Walmart finds this unacceptable and infuriating as I do. You can see from my profile I leave mostly 5 star ratings at places but this was insulting and unacceptable! I will not be shopping here again. Also I included the pictures of the display, that I was "making up" since I was repeatedly called a "liar" about it existing.
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August 2018 by Julie B.
Never fails, always get overcharged...and not too happy finding out the food I bought... microwave dry stock meals...were expired lol especially since this location just opened. Really?
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August 2018 by Podwwm E.
I usually hate going to Walmart. This one I love going to, it has helpful and super friendly workers. Everything is So clean including restrooms. I will keep coming back!!
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July 2018 by Philip T.
Normally hate going into Walmart. Today's trip was different. This very personable lady named Cassidy made the trip worth it. She helped with everything I needed and seemed to be very knowledgeable in all that is Walmart! Promote her! I'll be using this store from now on even though I live in Jacksonville.