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March 2024 by Brandon Vargas
Took my zero turn mower several times to be serviced and the first time my belt snapped and they replaced it with a belt too tight so it snapped again and they replaced it with a bigger belt they were very kind. The second time I got an oil change and blades sharpened got the same guy he was very kind and helped me understand how the job was done. This recent service today the guy I got the ticket from said his name was Gus I don't know how true that is but this man was just rude compared to the other older gentleman I got the first few times. When I asked to pick up my order he was acting as if I was bothering him. While the service done to my mower seemed fair in pricing this guy really rubbed me the wrong way with his attitude. I gave 3 stars because while this was one bad experience with one clerk they did good work on my machine and I want to be fair in my review. If that truly is that guys name Gus just avoid him and ask for someone else and you should have a great visit
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March 2024 by Jon Danger
Mike and crew take great care of us, anything we need they find the answers and take care of my problems! Highly recommended!
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March 2024 by Robert Greer
Great family business
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February 2024 by Hugh Svendsen
They are awesome at repairing small equipment (mowers, trimmers, etc). Excellent selection of Sthil products.
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January 2024 by Steve Fish
Old school very friendly place. Super helpful!! Provides great service and sets the right expectations!
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December 2023 by Nat Fahy
Western Auto is the quintessential family business. They’re always polite and helpful and their inventory is top notch. I’m a Stihl convert after buying several tools here. My mower’s been going strong for 10 years. Don’t believe the haters! Great store!!
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November 2023 by Brian Black
Terrible experience. Went in today to buy a few parts for 2 of my chainsaws. The gentleman that helped me was more than rude. He asked what the part numbers were and I didn't know off hand. He then started grabbing parts off the shelf at random. Surprisingly he got 3 out of 4 correct. I own a landscape company and am in the market for 2 new commercial mowers for next season. I will be going to another Toro dealer.
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September 2023 by Jacob Tucci
Horrible customer service. I own a landscaping business and I took my edger in to have it repaired. When I went to pick it up, it was leaking gas. I was told I would have 20% off when I picked it up for the inconvenience. When I went to pick it up, the actual owner was arguing with me and got an attitude because he didn’t want to give me 20% off. The only ones in there that are actually worth anything are 2 guys who work on the mowers in the shop. The rest are horrible at customer service. This place will not get my business again.
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August 2023 by Holland Topolski
This Western Auto has been there for at least 35 years, probably more. When I was about 14, I met Mr. Teaching at Star Hill Golf course. Of course, now his son runs the business. They are one of the only places that still work and repair items like lawnmower, weedwackers, etc. Their prices are slightly higher than Lowe's or Home Depot. But between fixing products that every other place tells you to just buy a new one or carrying the part to sell to you which almost no big chain stores carry in-stock, well makes up for a little bump in price on stock items. Just my observation.
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August 2023 by Misty Barrett
The staff is very professional. Even though I'm a female they didn't treat me like an idiot. Prices are reasonable. Very helpful staff. Thank you guys for your help. And perfect Husqvarna weedeater.
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August 2023 by Geri V
Everyone was super nice, knowledgeable and extremely helpful. They have always been anytime I've had to go there.
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June 2023 by Elizabeth Lanier
My family has been a loyal customer to Western Auto for as long as I can remember. Never had an issue till a couple weeks ago. Had a car that had been sitting for 10 years, bought brand new tires. When you replace tires the brake pads are usually in your vision. This is what mine looked like. Barely a grain of pad left. Nobody bothered to say a word. Super disappointed in the lack of human respect. Will never be doing business with somebody who can’t bother to give me a heads up. I cannot believe anyone would look past this.
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June 2023 by Ken Catchem
Honest, knowledgeable, trustworthy people! Great service and unbeatable price for the item I purchased! I highly recommend them!
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June 2023 by NATWORX INC
Awesome family owned and operated business amazing
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June 2023 by Brhhan
Worst customer service EVER!!!! I don't know why anyone would go in that store!!!!!!!!
