-
November 2023 by S Strom
We broke down in the smokies by the Ruby mine. James came and got us and took great care of us and our vehicle and trailered golf cart. He stayed with us and made sure we we ok. He even took us to our motel. Derrick the mechanic/ owner was great also. They did everything they could to make this awful experience manageable. We are forever grateful and would recommend them to anyone!
-
November 2023 by todd braswell
We broke down within 2 miles of this shop, after business hours, and over 6 hours from home. Ridgecrest was on it, Mrs Lilly and Derrick kept my family from being stranded, even arranged a ride 1.5 hrs North to Pigeon Forge. By closing time on Saturday, Derrick and crew had the 5.7 Hemi rolling as good as new. He was polite, timely, fair and kept me updated throughout those few days. Can't speak highly enough about all those involved. They turned a potential nightmare into a manageable trip, that my family was able to enjoy. We're back home, safe and sound, in deep SW Ga. Next time through, I'll be stopping in to say hello. Thanks again, guys. The Lord blessed us once again. Southern hospitality and customer service at its finest, something we know all about here at the Fla/Ga line. -Todd, Nicole and SavannahServices: Electrical repair
-
November 2023 by Sarah Rave
I can’t recommend AAA Ridgecrest Towing highly enough. They are friendly, knowledgeable, and efficient. All of the employees I interacted with were polite and helpful. There is not one single thing that AAA Ridgecrest Towing could have done to improve my experience. They have earned my trust and loyalty.Services: Auto battery replacement
-
September 2023 by Denny Crumpler
This is one of the most amazing group of people in the towing/auto repair business that I have ever dealt with. Our motorhome broke down on a Saturday and my roadside service provider contacted them and they sent out a mechanic. He explained what the problem was, but was unable to fixed it on site. So they sent out a wrecker and towed it to the shop. The tow truck driver text me later that night to let me know it got to the shop with no problem. We went to a hotel.On Monday, they called and told us what it would take to repair it. We left the rv with them and continued our journey home. Over the next week they kept in contact with us to update us on the progress and then let us know when we could pick it up. When we got there, they told us there were some repairs they thought they were going to have to make, but didn't have toThey could have easily ripped me off, but didn't. They also charged me less hous than they actually worked on it and saved me several hundred dollars. The experience could not have been better.
-
September 2023 by Savrina Jay
My car broke down and I had to call AAA, shortly after Kyle from Ridgecrest shows up and goes above and beyond the call of duty to ensure that my car is cared for. He made sure that I was safe and that a plan was in place to get the vehicle fixed. Everything was amazing and what could have been a bad day turned into just another obstacle to overcome. Moving forward this is the only towing company I will be using.
-
July 2023 by Tara Cortopassi
The employees at Ridgecrest were incredibly accommodating. I was stuck in a small mountain town, 20 miles from home and without brakes. I am so grateful they fit me in on a Friday afternoon when no one else could. I will recommend them to everyone!Service: Brakes
-
July 2023 by Kathy Bazzel
This company was wonderful. The driver was a great communicator and so nice! They were contracted through my insurance company. They made a terrible experience with my insurance not as bad.Service: Car towing
-
July 2023 by Kay Brown
EXCELLENT service after stopping in with a low tire pressure alert while traveling alone back to Greensboro. Needless to say, it was disconcerting!!They were very pleasant and took the car right in.Tires were checked, nail was found (luckily in center of tire), and tire was plugged and I was on my way! Yay, Dylan!Very friendly and very helpful employees Derrick and Dylan!Service: Tires
-
July 2023 by April Brewton
I was on my way to a work related training when my car completely just stopped going. I called Ridgecrest Towing and within minutes they were picking my car up. They drove me to the Auto shop where I was able to leave my car to be fixed. Derek and his employees fixed my car in a day. We had such a great experience we took my husbands vehicle in a week or so later… even tho we live 40 miles or so from Ridgecrest. They are trustworthy, knowledgeable, dependable and reasonably priced. As long as we can get our car there.. we will make the trip for them to fix our vehicles from now on. Thank you Derek and all your employees. We appreciate it!Services: Air & cabin filter replacement
-
July 2023 by Cory Evans
These guys excelled, even though Hertz ran me all over the place. I think my driver was John. He was professional, and we had good conversation on the long drive to Knoxville from Cherokee. He got me where I needed to be and checked on me prior to leaving to see if I was set.It made a worse situation better. I would recommend these guys to anyone who gets stuck and needs a tow.
-
July 2023 by Clueless Drivers of South Carolina
They were lightening fast to open my mom’s door when she locked her keys. Great service, glad to have worked with them in case we need them again.
-
May 2023 by Jenny Taylor
I cannot say enough good things about Ridgecrest! Derek is wonderful to work with and I’ve never had a bad experience.I recommend them to everyone I know.Service: General repairs & maintenance
-
April 2023 by Jesse Zeigler
Our van broke down inside Great Smoky Mountain National Park. When we called AAA, it was Ridgecrest Towing that showed up and since we didn’t know of other shops in the area, we had them tow it to Ridgecrest Auto in Sylva. We took a cab on to our destination in Tennessee and hoped for the best. The shop was communicative and helpful as we diagnosed and approved the necessary work. They completed the work quickly and at a fair price in time for us to pick up the car at the end of our vacation and drive it back to FL. They were honest and reasonable, and we were grateful as we were stuck in a bind and depending on them to come through for us. Would recommend Ridgecrest or use them again if f we get stuck in a nearby national park again!
-
April 2023 by Cami Lucovsky
10-star All The Way. If these guys are a choice in your area, use them. Period. They could not be any nicer or more helpful or better at what they do.Services: Car towing
-
March 2023 by Jesse Z.
Our van broke down inside Great Smoky Mountain National Park. When we called AAA, it was Ridgecrest Towing that showed up and since we didn't know of other shops in the area, we had them tow it to Ridgecrest Auto in Sylva. We took a cab on to our destination in Tennessee and hoped for the best. The shop was communicative and helpful as we diagnosed and approved the necessary work. They completed the work quickly and at a fair price in time for us to pick up the car at the end of our vacation and drive it back to FL. They were honest and reasonable, and we were grateful as we were stuck in a bind and depending on them to come through for us. Would recommend Ridgecrest or use them again if f we get stuck in a nearby national park again!
