Alien Fix is a highly-rated cellphone repair shop located in Western North Carolina, known for their Apple Certified Technicians. They have received praise for their expertise in repairing severely damaged phones, with one customer's internal circuitry fried and bricked. Despite the option to recover data, the customer chose to have their phone fixed, and it was successfully restored. The shop is also commended for their professionalism and attention to personal security. Another customer had a great experience with Alien Fix when their iPhone 12's speaker was malfunctioning. Other businesses quoted a high price and didn't have the necessary parts in stock, requiring the customer to leave their phone for several days. However, Alien Fix was able to fix the issue within a few hours and also replaced the customer's scratched screen protector at a reasonable price. Customers have found that the owner listens to their concerns and provides excellent work at fair prices, ensuring that phone issues are resolved before they leave. One customer has returned multiple times for repairs and found the prices to be completely fair, often below average. The shop is described as quick, clean, transparent, and extremely polite. Additionally, Alien Fix offers a yearly maintenance plan that includes a thorough audit and removal of bad coding. One customer expressed their satisfaction with the plan, stating that their website is now in better shape and running faster. Overall, Alien Fix has received positive reviews for their expert services, reasonable prices, and customer satisfaction, with many recommending the shop for any phone repairs needed.
