AutoZone Auto Parts on E Main St in Sylva, NC, is a trusted retailer of auto parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently commend the store for its friendly and helpful staff, who go out of their way to assist with various needs. One employee, in particular, received high praise for his exceptional customer service, helping a family with a dying alternator by testing the battery, finding a replacement, and ensuring they could get it replaced quickly, even working to make sure they arrived home safely. Customers also appreciate staff members who lend tools, such as jacks and lug wrenches, especially during roadside repairs. Several reviews highlight the kindness and humility of the employees, with one recounting a free repair service offered despite financial difficulties, demonstrating the store’s welcoming environment. Customers value the knowledgeable assistance, such as instructions on replacing headlights and teaching how to perform repairs. Overall, AutoZone Sylva is seen as a helpful, friendly place with staff members who provide excellent service, embodying kindness and professionalism. The store remains a reliable resource for auto parts and repair support in the local community.
I needed a replacement backup bulb for my 2010 GMC Sierra. One of the staff helped me find quickly, and then rang my purchase up.
May 2025
the best!! we took a van trip to NC and had to do some repairs they let us borrow a jack, and lug wrench to do the job! super great people and were very helpful
December 2024
Thank you so much Noah for going above and beyond by teaching me how to replace my headlights. I truly appreciate the customer service!
