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February 2024 by JP
Great customer service.
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December 2023 by Kyle Carlisle
Great service
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November 2023 by Aaron Salo
Riley and Bryant helped me out in a bind with a headlight while I was down here for a wedding. Excellent service.
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July 2023 by LB
They were helpful and were able to get the problem fixed with no issues
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July 2023 by Bobby Queen
Ronnie Carter was very helpful and polite.
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February 2023 by Stephen Tison
The associate was kind and helpful. That's one of the reasons I always use Auto Zone over their competitors. They hire people who are knowledgeable, helpful and most of all treat you as a human. Thanks!
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February 2023 by John Deaver
Engine was running super hot and they delivered some coolant to me super fast! That delivery woman was like super girl coming to save the day!
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December 2022 by Alissa Kloppenborg
The staff was great, helped us out with a lot of things! Didn’t catch their names but worked on 11/19 night!
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November 2022 by Cameron Ingersoll
Robert Perez, Parts Sales Manager, helped me with replacing a defective battery. I did not have a receipt but he was able to find my account from the battery receipt for another vehicle. The battery was swapped out in minutes. Robert truly understood the meaning of great customer service.Larry Ingersoll 10-04-2022.
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November 2022 by Joe Collins
Auto Zone in Sylva NC is a very good automotive parts store. I was so happy this time because they had the type of motor oil that our van uses. And the clerk showed me on the computer screen that this was exactly the oil that my 2015 van needed. Problem solved ? light on dash is off and I didn't have to spend a fortune.
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October 2022 by Jeff Baxter
I've needed so many different fuses and relays lately this place has been like my second home!
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September 2022 by Tamara French
If I could give negative stats I would. I brought in a motorcycle battery to be charged and they ruined the battery. Gave me another battery but we're very rude and wouldn't give me a receipt. Never will go there again!
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September 2022 by Terry Settlemyre
Great stock friendly staff willing to help
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August 2022 by Allison Little
My car battery died three times and the check engine light was on. Took it to auto zone in Sylva NC and they ran the battery test as well as checked the code for the engine light. The first red flag was that the guys working there seemed under the influence. The engine light code said I needed a new battery, however they claimed the battery test said battery was fine. They poured sprite over the corrosion and sent me on my way (even though it’s supposed to be a coke?). Drove the car home and the battery died again. So I took it to O’Reillys the next day, they did the same exact test and the battery was a goner. There was acid leaking from the battery and the corrosion was so bad that the battery was hard to remove from the car. Definitely never going back to an auto zone again, plus O’Reilly has a better theme song anyways. Shoulda gone there first
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April 2022 by Sharing Ideas2019
Fast, friendly service and a clean store.
