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March 2024 by Rachel Williams
The store is very well ran. The manager Scottie goes above and beyond for the customers. This store is a 10/10
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December 2023 by Ricky Morgan
Great place two buy auto parts been using them for years ! Great customer service and fast two help with all ur auto parts issues and needs !!!
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November 2023 by Natashya Penley
This is hands down the only auto place I will go to in the future! Dave, the tech there, was so freaking amazing and helped explain issues I was having with my car that I had suspicions was related to my battery. my battery died this morning and I had to call people crying trying to get a jump. When I got a mechanic out to come put and get my car started, I came to the store and Dave was able to find my receipt from 2021 showing I had bought my battery here and it was in warranty! The cold snaps we've been having had been draining the battery pretty harsh and I was concerned it may be my alternator. Dave was able to test everything out and it was just a bad battery. Dave, you are literally saved my day <3
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September 2023 by David Mason
Visited the location in Sylva,NC and the staff was very helpful and professional. The assistant manager Dave was very helpful in diagnosing my friend's Jaguar. The store was very clean inside and out. Will be a repeat customer. Also thanks to the other employee who helped my friend as well. Sorry I didn't get his name.
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September 2023 by C. W.
where to start, since the new manager has taken over. I have witnessed a complete disrespect towards customers and the only female employee in the store, There is a level of discrimination by the store manager Scotty, he is very rude to here and i have first hand knowledge that he has no respect for her yrs of service and knowledge. I have also witnessed Scotty start helping customers and then walks off leaving customer standing alone, Scotty has no respect for any of the employees, I have been in my career for over 30 yrs and have never seen such laziness and disrespect from a manager. not to mention the lies and lack of knowledge that he shows on a daily.
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March 2023 by Debbie Hennessy
Great service & stock ?
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February 2023 by Natalie Newman
Allyson has helped me twice at the Sylva location and has been so kind and helpful. Everyone I have encountered there has been great. This is one of my auto stores of choice locally for sure.
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December 2022 by Sharon
Great service and very helpful,,.Merry Christmas everyone !
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November 2022 by Joe Collins
The O'Reilly Auto Parts Store in Sylva NC is a very good automotive parts store. I was disappointed this time because they didn't have the type of motor oil that our van takes. Also the clerk that helped me said that the oil I was looking for was not for my van. But when I had it looked up at another place it showed that this was exactly what I needed. Sorry Auto Zone maybe next time!
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November 2022 by Shaun Roberts
Great store , staff not very knowledgeable on parts.
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October 2022 by roger mahon
O'Reilly auto parts were fantastic and they helped me with total courtesy
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July 2022 by Ryn
We had a wonderful woman help us yesterday. I believe her name was Allyson, she was absolutely fantastic and very patient. She explained the difference between parts patently and in a way we could understand. She made the entire experience amazing.
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June 2022 by jerry freudenthal
I uses to work for O'Reilly and actually like it. They new one of my ol store manager who got promoted up to corporate.
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May 2022 by Glenda Baldwin
Got all my parts ready,they do a great job. My number one place to get parts.
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April 2022 by Lee G
Good prices and knowledgeable staff. always get a lot of help there. great place
