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May 2023 by Erik Enberg
The worst company to deal with on the planet in my opinion. Don't ever contract with them. You'll never get out of it without hiring an attorney. They operate like mobsters.
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January 2023 by Larry Lumpkin
Republic bought Santek and everything went downhill. Residential Service. 2 weeks in May, 1 week in June and 1 week in September were completely missed (no credit received). Since May no service has been picked up on time on the scheduled service day. This is happening all around Blount County, TN. I see their trash cans out by the road overflowing, weeks at a time. When you call, they say they will be out and to leave by the road. No one every shows up. I called 4 times one week only to have every customer representative say they would be out the next day. All no shows. I made the mistake of giving them the benefit back in May and renewed...My mistake there. That was the last $ that they will be getting from me.Service: Trash removal & disposal
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January 2023 by Stephanie Curlin
For over 2 weeks we have been trying to figure out what a charge of $184 for fuel/environmental recovery fee is (which was not mentioned when signing up for service) and the phone line has become automated so there is no calling to speak with someone. The only option is for email and that is going no where. We were charged for trash pick before we ever received the dumpster; which was only partially credited after contacting them. The dumpster was delivered July 5th and we have been charged for weekly pick-up but as of today, August 14th, have only had one pick-up. Took 3 months just to get service set-up. We are currently sitting on a $512 bill for a service that should only be costing us about $200. $245 of that is for a dumpster delivery fee. We really appreciate Waste Management after all this and hope they pick up our area again soon.Services: Dumpster rental
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January 2023 by Bridget Tyson
This company is very responsive and willing to match competitor prices in our area.Service: Trash removal & disposal
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January 2022 by Juggy Juggs
Just watched the driver tip over a dumpster, spill all the trash, then make out off the property like a bandit... I'm just a resident of the apartment complex but that's just ignorant.
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January 2022 by Leslie Lolley
This company was purchased or changed from Santek. We have loved santek forever! Always reliable and never behind. This company sent a letter stating nothing would change: they did not pick up both cans like Santek, I called six days in a row asking for a call back for a pick up, never came or called back. Finally received a call back from a gentleman who stated we can’t have multiple cans like with Santek, so I asked to cancel services. He hung up on me. Called and was transferred to a voicemail asking for a call back to success cancellation schedule, no call back received. I will be going with a local, veteran owned company in our area.Update: Mercedes from the business office called me back today. Resolution: providing an additional can, at no cost to us, and will pick up both with no increase in price. First and foremost, she is the only person who has followed through on the contact and we will give you all another try!Service: Junk removal
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January 2022 by ImDrieva
parasitic company offering nothing to the world. stayed at a friend's house after working a 70 hour week, they towed my car w my card in it and when I called about getting it they initially said it would be 160 dollars- after explaining that I had to get my card out of the car first and would be back with the money after 5 they said it would be 170. Owners should have to work real jobs instead of stealing cars for a living
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July 2020 by kitten Perg
Used this service at my hospitality business for more than a year. One day one of their drivers was distracted talking into an earpiece and ended up driving off into my yard, where he sank a tire into an old septic tank. While waiting for a tow truck, the driver made advances toward the women in our RV park, including getting the name of one young lady so he could Facebook stalk her. Republic not only refused to pay for the damages to our yard, but they broke our contract by cancelling the service with no notice and pulled the dumpster from my business. Would never use their services again, and I definitely recommend avoiding them for commerical business dumpsters.
