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December 2023 by Carol S.
Alice at the store in Sylva was so knowledgable and absolutely first rate. She helped me fit a mattresss to an antique bed and it wouldn't have been possible wihout her. I highly recommend this store and this saleperson in general. She went above and beyond and I greatly appreciate her excellent service. Thank you so much, Alice!!!
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October 2023 by Linda McCormick
Great experienceWe are new to the area and Ty got us a quality mattress at a fair price. It was Delivered the same day so we didn’t have to sleep on the floor again. Thanks again
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October 2023 by Shy Town
Picked out the perfect mattress at a very good price. The costomer service was amazing. I would recommend to anyone looking for a mattress. Thank you again for your help!
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October 2023 by Madison T
Alice was great! She was extremely helpful and informative with all our questions and immensely patient as we worked our way through a ton of mattresses! She heard us when we explained what we were looking for and pointed us to mattresses we loved! We left satisfied and happy with our purchases, and will definitely return when we’re in the market for another mattress down the line. We left feeling confident with our decision. Thank you!!
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October 2023 by Candace Slate
Alice was very knowledgable about the different beds taking into consideration my back issues. She was very patient and helpful in helping me narrow done my choices. I highly recommend their store if you are looking for a new bed. They have a great selection from different companys all price ranges.
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October 2023 by Shane Ledford
The lady who helped us was really helpful and listened to what we needed. She was quick, respectful, and made our shopping experience stress free.
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October 2023 by tami rieg
Great customer service! My sales rep was very good. Delivery was professional and quick and efficient!Would buy here again
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August 2023 by Emily Zizza
Alice was so helpful and courteous on the phone. I would definitely recommend Sleep USA Mattress to anyone who wants a great customer service experience.
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August 2023 by ann Gray
Friendly, knowlegable and great service. Got the right mattress at the right price! Go see them today for your best night's rest :)
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August 2023 by Rebecca O
Wonderful experience! Alice is so helpful. She helped us navigate a store full of mattresses and let us try them over and over. She answered any questions we had thoroughly and honestly to help us make the best decision for our comfort. She even helped watch our toddler and let him run around the store so we could take our time and pick the right one for us. Highly recommend this store!
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August 2023 by Michael Smith
We were very happy with the service that Alice provided. We bought our original mattress from Alice earlier in the year. And as she promised if we were unhappy, we were able to return itin exchange for another mattress. Good to her word, we were able to do this today and it was a very easy process thank you Alice.
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July 2023 by Corey Cahtcart
Alice is knowledgeable and worried more about getting the right product for us rather than just a sale. We have had a great experience with a real person and value having a store to test mattresses and buy based on an individual rather than just stare or rankings. They are a 5 star shop though
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July 2023 by Marissa Brett
We had a great experience! Ty was knowledgeable and helpful without being overbearing whatsoever. We had the freedom to look around but knew Ty was close by to answer and questions we had. Would definitely recommend!
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July 2023 by Bradley Orvis II
WONDERFUL experience! I am a first time buyer of a mattress, and the woman behind the counter, Alice McCall, made it an extremely simple and stress free process. She took my needs into account and pointed me towards exactly what I needed! Thank you!!!!
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June 2023 by Candace Conner
Alice is very nice and informative. She helped us select the a mattress based on our needs. We would recommend to family and friends.