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March 2024 by Nicholas Chermela
Go see Berkley! He set me up and did a great job!
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February 2024 by reiley green
Chandler was so helpful and helped me easily and quickly fix my issue.
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February 2024 by Deborah Freels
I had chandler at the store very awesome guy He had a very upset lady on the phone and he handle that very professional I am very please how he help me as well H e deserves a good raise
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February 2024 by Janet Bushart
The young man was polite, friendly and explained everything to me
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February 2024 by Francesca Washington
Went to the store to upgrade an old phone and ended up doing the free trial on the home internet and being told I could bring back the router within 30 days if I didn’t like it. I did not like the internet and tried to return the router to the store 3 days later and was told they could not accept it back at the Sylva store. I have to go all the way to the Waynesville store to return the router to avoid getting fees. This was NOT disclosed beforehand that it needed to be returned to a corporate store, otherwise I would not have agreed to a free trial on the internet. Do not agree to the free trial unless you are willing to drive out to Waynesville to return it if it doesn’t work out. Very disappointed I was not told this beforehand. Will not be doing business with this store anymore, they did not disclose all information.
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February 2024 by Molly Brown
I had the best experience at this Verizon. I came in with a complicated situation and Lee listened to everything, gave me the best advice for moving to my own account, was patient in figuring out the next steps and made it clear that he was there to help me in any way possible (including the saving money part:)) Now I have my own account and a new phone!Thanks for your help Lee!
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January 2024 by Aaron Bradley
Go see Chandler. He is honest, patient, understanding, willing to spend as much as time as you need, and is thorough and experienced for all of your Verizon needs. Highly recommend!!
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December 2023 by Joy Szabo-Padgitt
A plus for Logan and the store. Logan is very special person and took care of me.
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November 2023 by Elliott
Recently visited this location to get my neighbor hooked up with a new plan. New staff but Christie (Mngr) and Sean (District Mngr) have hired some awesome reps for this location. We were helped by Hope. Strongly recommend this place for all your cellular needs! She was so nice and helpful during our process! Thank you so much for everything y'all are doing! Keep up the great work
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November 2023 by Larry Carpenter
Customer for 12+ years in sylva NC. Been great experience dealing with Tristan today. Great job with hiring this one
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October 2023 by Regenia Holmes
Login was a very capable, kind and proficient sales manager for your Verizon store. It was a pleasure working with Login.
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October 2023 by Sarah Jane
Chandler Hensley was so helpful in adjusting our plan to benefit my family. He was able to decrease our monthly payment by $30. He was considerate of our time and worked efficiently to get the job done. We will be back! :)
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October 2023 by Kevin Cryer
Let me sit there for almost two hours to get a free upgrade to find out it wasn't free. You have to go to a corporate Verizon store to get the free upgrade. But they will let you waste yours and their time in hopes you will spend more money for absolutely no reason. This store is only good if you want to spend more than you have to.
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October 2023 by Ryan Griffin
Andrea did a great job with helping me with my SIM card issues! Overall great experience and easy trouble free with a+ customer service!
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September 2023 by Landon Smith
Matt Opinski is a hero! Getting a new phone can be stressful but Matt made it a smooth and easy process. He was very knowledgeable about the features and current promotions to help get the best deal possible. Throughout the process he was upbeat, patient, and communicative. If you're in the market for a new phone then Matt is the man to see!
