-
October 2023 by Linda C
The order taker was polite and efficient. And when I went to pick up what I'd ordered, it was promptly given to me. The only problem was in the interim they called to say they were having trouble having enough employees to work some days and I should call before coming to make sure someone would be there!
-
October 2023 by Andre STG
Being out of country (Canada) on vacation, I lost a screw on my frame and the staff repaired it and even checked allothers. Thank you !!!
-
August 2023 by richard myers
They keep sending emails and flyers to schedule a eye exam but when we call they don’t answer the phones. When we leave messages they won’t return calls. Been trying since July 5 and still nothing. Finally set up an appointment somewhere else.
-
April 2023 by Frank Norwood
What a great place to buy glasses
-
February 2023 by Deborah Reardon
I purchased glasses from Walmart, after bit got new lenses ( in my Walmart frames), after awhile one lens wouldn’t stay in, stopped into Haywood Optical in Waynesville and was told the frames were worthless…thank you very much, motored on over to Walmart and the gal had no issues adjusting the frame and restoring my eyeglasses. So…designer shops are necessarily the best option. Thank you, Sylva Walmart.
-
December 2022 by David Tyack
I wanted to recognize Michelle and Deb ! They do such a wonderful job in assisting their customers. They are both kind patient and accommodating ! I look forward to getting my glasses each year....They make it fun !
-
November 2022 by Susan Cook
I am from out of town. Here visiting and a screw came out of my glasses. The staff friendly and replaced the screw!!
-
November 2022 by Amy Gates
Will not fix or adjust any glasses that don't come from them. Even if your frames r hurting you. Or maybe you just need a simple screw to put a nosepiece back on AND u have the screw! Walmart Vision in Waynesville will take care of glasses bought at other eyeglass places. Asheville Eye Care off of Skyland Drive will do it.
-
November 2021 by Amber McCarter
Super helpful. Helped me get the glasses I wanted when errors occurred. The glasses are great I’ve dropped them a couple times and there’s no scratches or cracks.
-
November 2021 by David d
Maybe they're fine for getting glasses, I don't know. But for the love of god, do not go here for your regular eye exams. During my appointment they told me that dilation was unnecessary, that seemed strange to me. So I went somewhere else, turns out I have glaucoma, which Walmart vision apparently did not care to check for. I don't write negative reviews easily, but I don't want to go blind, and don't want you to either.
-
November 2020 by Deena Moore
I love this store. The staff is so friendly and helpful. I have been there twice in the past couple of months and received nothing but the best care. Elizabeth is excellent to work with. She was extremely helpful and friendly. I would highly recommend them. I went right in each time and was done very quickly. They also have great prices on glasses unlike were I have been before. The cheaper frames feel better and seem to be better quality.
-
November 2020 by Chase Devlin
Really enjoyed the folks who worked here, but whomever the older gentleman is needs to be terminated. I’ve been able to get adjustments here for the past few years, bought there or online no problem. Suddenly it becomes a problem today. “Policy”, yet the rest of your staff does it constantly? And then you can’t even direct me to somewhere that is close by that will at least try and do something for me? Professionalism at its finest. LensCrafters is all the way in Asheville, suddenly it may be the only realistic option for getting some actual professionals to take care of your needs. Ridiculous.
-
November 2020 by Cecilia Bell Jordan Pitts
Really helped me out the best they could, considering their office is only doing delivery contacts because of the stay-at-home order! My boyfriend’s glasses were messed up and they helped me figure out a way to fix them and it’s much better for him!
-
November 2019 by Micah Buck
My fiance's prescriptions she was given here were wayyyyyy off. The desk employees are incredibly rude. It felt like they were trying to rush through us just to get our mone . NOT GOING BACK.
-
November 2019 by Ken Jones
I have tried them twice , after multiple trips glasses were not right both times.The employees were very professional and nice .I won t be back.