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March 2023 by Rick Rivaldo
The first time I took my wife’s 2010 Chevy caprice, PPV vehicle to them because it was misfiring. They quoted me one price and charge me another told me they put a new coil pack on which was not true. They had bought a used coil pack and put one on my charge before a new one .the second vehicle. I just took there three days ago Chevy Tahoe another PPV vehicle had them put on the strut and lower ball joint on the right side, . I told him it was for the right side. My wife went and pick the car up they charged us more than what they had quoted us. and they put it on the wrong side of the vehicle. They put the parts on the left side. The reason she found this out is when she pulled away with the vehicle, her &my nephew, noticed it was still making the same noises when we brought it in but it ended up charging me $320 not what they had quoted .and not even put on the right side where the work needed to be done ask them if they would go ahead and fix this. They said no they wanted to charge me another 200 or so dollars to fix the right size they said it not their fault. I do not recommend this place to anybody. I will never bring another vehicle true their shop again if I could protest outside of their shop, I would they really don’t know what they’re doing when it comes to billing and giving customers quotes and satisfaction when they make mistakes .it definitely was not on the right side. Surely they could’ve seen that when they repaired the vehicle if I could give a call to let us know the vehicle still making noise if they did their job and was a customer satisfaction place if I could, I would give this place a zero, I would. do not recommend this place to anyone please take my advice.
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February 2023 by Richard v Rivaldo
The first time I took my wife’s 2010 Chevy caprice, PPV vehicle to them because it was misfiring. They quoted me one price and charge me another told me they put a new coil pack on which was not true. They had bought a used coil pack and put one on my charge before a new one .the second vehicle. I just took there three days ago Chevy Tahoe another PPV vehicle had them put on the strut and lower ball joint on the right side, . I told him it was for the right side. My wife went and pick the car up they charged us more than what they had quoted us. and they put it on the wrong side of the vehicle. They put the parts on the left side. The reason she found this out is when she pulled away with the vehicle, her &my nephew, noticed it was still making the same noises when we brought it in but it ended up charging me $320 not what they had quoted .and not even put on the right side where the work needed to be done ask them if they would go ahead and fix this. They said no they wanted to charge me another 200 or so dollars to fix the right size they said it not their fault. I do not recommend this place to anybody. I will never bring another vehicle true their shop again if I could protest outside of their shop, I would they really don’t know what they’re doing when it comes to billing and giving customers quotes and satisfaction when they make mistakes .it definitely was not on the right side. Surely they could’ve seen that when they repaired the vehicle if I could give a call to let us know the vehicle still making noise if they did their job and was a customer satisfaction place if I could, I would give this place a zero, I would. do not recommend this place to anyone please take my advice.
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January 2023 by Babs Harrell
Always helpful and best price for labor aroundServices: Brakes
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June 2022 by Nick Ellis
Highly recommend, I use them for anything auto related!Services: Auto maintenance
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June 2022 by Shamece Dove
Very professional, affordable, great service!
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April 2022 by Cheezburger 61
Always been treated nice and work has always been high quality
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March 2022 by Karen Sherrod
Have had no problems with the work they have done several cars. This is my go to shop now for car maintenance and repair. They make it quick and easy and I love their mobile communication setup!
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March 2022 by Wanda Battle
I will go to Nichols every time I need work done ?✅
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September 2021 by Enrique Baez
Great service! Brung my car in from a over heating problem and the team was able to get me in and out with no hesitation! Diagnostic price is definitely affordable and I absolutely recommend Nichols to the community and citizens of Tarboro! I also got a oil change and it was very quick! Definitely recommended!Services: General repairs & maintenance
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September 2021 by Angela Edmondson
I did not hate this place. Good auto work done. Friendly staff. No complaints.
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August 2021 by rose pollock
The sunroof was open when they towed my car away, they had the key. It rained for days inside my car before I could pay to get it out. Destroyed the inside of it!
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August 2021 by Joan B Hamm
Always good ☺️
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June 2021 by Tammy Harris
They will repair you car, it may be expensive depending on the issue, however you will never have to replace it again.
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May 2021 by Lashawn Grey
Very nice guy, there was a enough room the tow truck for me and daughter, he gave me a ride in town to a safe place to make phone calls to arrange a pick up,very nice and great service thanks
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March 2021 by lonnie Pittman
Great customer service and job was done fast, accurate and professionally!!! Highly recommended! I got my radiator replaced and fluids.