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February 2024 by ruth reep
Drive thru doed not operate. Tellers are nice
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January 2024 by Michele Deal
One teller, during lunch hours when most people take lunch to do banking. Manager sits in his office while move and more people stand in line. A manager of a branch should be able to do everything in branch. I have witnessed this more and more everytime I come in for business.
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December 2023 by Mabe’s Tree Service
So after being approved for a loan for my business I set up an appointment with Mrs. Hall at the thomasville branch and once I got to the location we spoke to 2 different people over the phone about the loan approval, and was told that I had to go through a verified dealer if there’s! NO NO NO IF IM BORROWING FOR MY COMPANY I’ll spend the funds as I see fit not the Bank! And as far as JEFF PACK he really should not be working with folks he’s was very rude and could care less about helping his members he kept telling me I would have to contact customer service for further help. Really this Guy is representing Bank of America! Sad! They just lost another customer
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December 2023 by Jessica brown
I just put 100 dollars in my account now I can't even send it to nobody I can't even get anyone to give me my Balance on the telephone line it's just ask do I want to speck with someone after there close. After this week I well never bank with then again. And I'm waiting a week on a check I got from work. After they said it would be in the next day. This had been a nightmare.
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December 2023 by Nanu
No cash available in either atm. This happens all the time. Went to truist across the street with no issues. Guess it's time to find a new bank
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August 2023 by Southern Trucking Gal
The emploees have always been friendly when I come in....the atm's sometime work, don't work..idk if they turn them off or they just run out of money ?♀️..and sometimes won't allow money to be deposited into ur account...
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November 2022 by Ashley Shelton
They closed my elderly disabled mom's account with out her knowledge an with out her permission. When she asked about her 251.00 still in the account (after she figured out what they done) they told her they don't know and have been telling her to call back in a few hours every time she calls just to push her off so I've got to drive from a hour away bc she can't afford toilet paper or cat treats bc y'all took what little money she did have yall ought to be ashamed
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August 2022 by Roger Antonio Reyes
They never answer the phone is the worse Bank of America in USA
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July 2022 by Michael Morris
This is the worse bank I have ever been to. The people that work there are very lazy. Stood in line 30 minutes and when I get up to counter the lady wouldn't even help me fill out a deposit slip. I had to get out of line and figure it out then waited another 30 minutes. I guess you can't expect much from a bank that don't open until 10 and closes at 4
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June 2022 by Avery Hunt
Worst bank I have ever had to deal with
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April 2022 by sam ali
Man i was there for an hour waiting to open a business account no body tried to help me or ask me why I’m waiting I left and went straight to Wells Fargo
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October 2021 by Dango Chan
Worst bank ever!! They never answer the phones and when I go to the location they are all just sitting and doing nothing. This place needs to shut down.
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October 2021 by Bradley Cecil
Why did they close their drive thru services?? Has being someone in a wheelchair/disabled community we really count on that service. It can take us longer to get out of the car and can be extremely difficult for us to get out and run in somewhere.
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October 2021 by usman zafar
Best branch ever!!!!
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October 2021 by Steve Hicks
What is the real purpose of this bank being open on Saturday when they cannot cash a check written on THEIR bank??? TERRIBLE BANK!!!