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February 2024 by Sherry HILL
T mobile took $500 payment in regards to a $299 bill. They then said they had no way to fix their error. Do not do business with this location.
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February 2024 by Missy Boyd
Fast and Friendly service, I go to this store for all my products.. Thanks guys!!! Keep up the great work!!!
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January 2024 by Susan Lester
Went to T mobile and was helped by Yeremy. I have to say was very pleased. He knows his stuff, got us what we needed and took great care of us. Any time we have a question he finds the answer.Thank you Yeremy.
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January 2024 by Vincent Conyers
God awful service. You hire new employees that are so rude & just there for a paycheck. Be aware of a foreigner that works there... he has an attitude that needs to be adjusted & can barely talk good english. ??
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November 2023 by Carla Sneathen
Great assistance from Orlando
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November 2023 by Randy Hopkins
SUCKS MY PHONE BILL OVER $150 FOR ONE PHONE AND I SAID SOMETHING ABOUT IT WHEN WENT IN TO PAY BILL AND BEEN WITH T- MOBILE FOR OVER 15 YEARS AND NEVER MISSED A PAYMENT AND WHEN I SAID WHY IS MY BILL SO HIGH. THEY SAID I CAN JUST COUNCIL MY SERVICE WITH THEM. THATS F-UP WAY TO BE. SO IM GOING TO SWITCH TO A CARRIER AND SAME PACKAGE FOR ONLY $40 A MONTH ! GOOD BY T - MOBILE. AND CANT GET A GOOD SIGNAL MOST PLACES ANYWAY!!!!!? LAUSY GROUP
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October 2023 by Jane Meredith
Nice People Here ? Very Helpful
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September 2023 by Felix Setzer
I had a bad experience. I was inquiring about purchasing an I phone. Although the person was not rude they didn't offer any information. I hung up and was able to get my phone . I called the 1800 number and my new phone will be here this week. .I wouldn't recommend going in here.
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September 2023 by Trisha
I love this location! They always make me feel welcome and cared for!!
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May 2023 by Pao Cruz
Not a great customer service at all. Went in to see what I could do since my phone is acting up and not working. Mind you I have insurance on it. And the guy there just took my phone to update it and gave us there just waiting from him to be say we can do anything just call this number. That’s it no explanation no options. Definitely did not feel welcome at all. Won’t be going back.
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February 2023 by Wendy Martin
The employees at this T-Mobile store are the BEST! They went above and beyond to make sure all my questions were answered and all my cell phone needs were met. They were knowledgeable, friendly, and took the time to answer all of my questions with a smile. Thank you, Thomasville T-Mobile! I will definitely be back!
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February 2023 by Marissa Waddell
Just got our 2new phones with the help from Ela, she was very awesome, she explained every details to us.I'm very pleased.
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January 2023 by Ken Jobe
Great service! Remmie rocks! We always get awesome assistance at this store. Rennie was very friendly, knowledgeable, and helpful. 'Can't wait to use my new Apple watch. Thank you, T-Mobile.
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January 2023 by Jimmie Frazier
Emilio did a tremendous job helping me with my purchase, I came in to do a monthly payment a left with a upgrade and a Samsung tablet for my nephew!!! These guys rock I highly recommend these guys.
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January 2023 by javon parker
Remmie and Ela are simply amazing. It was Great working with them and very knowledgeable about everything. I drive 48 minutes just to come to this store! Amazing Staff
