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November 2024 by Renee H.
I came to pick up two separate grocery orders. Taylor a young lady helped me. She was fantastic. I've had her before and she's always very friendly and professional and a pleasure.
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July 2024 by Patricia W.
I am a disabled lady that has to rely on a wheelchair to get around. My daughter that is also disabled went with me to buy groceries on Friday night. We go to check out and there was only 2 registers 20 items or less open. No one in either line but was quickly told they couldn't check us out we needed to check yourself out at the self checkout. I explained it was hard for us to do due to disabilities but was told that was the rule. We go to the self checkout in which there was two employees to stand and make sure everything was scanned. It was almost impossible for us to do but believe me the two guards watching everyone do their jobs stood at their position and talked with a couple other employees and friends. I will say I spent over $200 but it will be the last time. One more thing there was also a very friendly man standing at his position at the door talking to a friend. If I was able to get around I would go to work for Wal-Mart ! Well maybe not I am 74 and they probably do not hire seniors or disabled. If you need help with your groceries better go to Food Lion!
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July 2023 by Lyle G.
I am undoubtably a gluten for punishment because I decided to use the Thomasville NC Walmart Store Delivery again. In the past they generally just leave off items. Today they left the entire order at the wrong address and the picture the driver took was of a white house with a blue door and our house is a gray with a red door. The house numbers are marked clearly with 4" numbers on the mailbox and the porch post and it's not my responsibility to go hunt down my groceries. The store Delivery Manager stated they were understaffed and didn't have the time to redeliver the groceries but I could reach out to 1-800-966-6546 to get a refund. I called the number and it took 13 minutes and two different people to get the money refunded because both of them said it shows a picture of your house with the blue door. Never again will I be so lazy but Walmart has lost our business. Lidl and Food Lion will get our business from now on.
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March 2023 by Jenearica Damon
Me and Co-worker order a cake from the bakery here my coworker picked up the cake after 8am. when my coworker got to work and we look at the cake this is what we got. The icing was melted all over the cake as if someone tried to make the cake this morning and put icing on a warm cake. We are doing a bridal/gender reveal for our coworker so this cake was suppose to be the bridal cake. Due to time we were not able to leave work to take it back up there so I decided to call. I ask to speak to a supervisor the person that got on the phone was a rude lady name Karen team lead of bakery who refuse to give her last initial because according to her ( in her angry voice) " I have never gave out my last initial to anyone in the store ever" (her words). The lady was just plain rude and instead of apologizing for the issue she said because it was whipped icing that you can not allowed to sit for a long time. I said ma'am we picked this up this morning after 8am she then said did you have the heat on. The fact she still was not willing to accept the responsibility because their no way the cake should look the way it did. She was extremely rude and unapologetic and only thing we were told was bring it back and they could redo it. By then it will have been too lateupdate: My coworker was able to get in touch with the store manager and he was very nice. He actually did his job unlike Karen the team lead of bakery we were able to fix the situation.
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July 2022 by Jaime S.
never buy tires in this store dump, I had the most unfortunate and crazy idea to buy 4 tires for my vehicle and the next day I drove only 15 minutes and the tire exploded. I went back to the store to try to get a new one because I didn't even have 24 hours to buy it and the sub-response was, you have the remains of the tire when the flat tire was torn to pieces on the highway, and the store manager saying that They couldn't give me anything, just a ridiculous 10% discount and taking away the responsibility that they didn't install it when they never told me that the day before I bought them.... they are all garbage...the only reason to give them a star is because they won't let you post if you don't give them one. but they don't deserve a single one
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March 2022 by Jessica Harber
This was an amazing experience from start to finish. We requested a tres leches cake and it was absolutely beautiful. It was on time and the baker even communicated when there were any changes that had to be made. Very nice people, very good prices, cake was delicious and we will be going back.
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December 2021 by Yelp O.
Sometimes their out of season produce is not good; spongy textured watermelon, etc. But they will always give you a refund without question. Now about their eggs. I always buy the cheaper ones; these are recycled from other merchants before the dates run out. Sometimes the eggs, usually 1 or two per carton, are probably well beyond their expiration dates. You can tell when an egg is too old, as they are runnier than the fresher ones and they slide easily from the shell when they are cracked. I always throw these stale eggs away since I feel that they are unsafe. I suspect that the supplier knows that these are stale and they hope that customers won't notice.
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November 2020 by Jennifer L.
I don't usually write reviews but the customer service I received at this location was worth writing about. I placed my first grocery order for pick up and I received a text when the order was ready. I drove to the store and noticed some parking spaces with a sign so I assumed I was in the right location. I checked in on the app and was alerted that the order would be right out. I waited about 25 minutes and then called the store and the customer service associate was so nice and said that I was in the Black Friday Pick Up parking lot and she told me to drive around to the grocery side of the store and call the number posted on the signs. I then dealt with two more customer service associates who were also so professional and friendly even during the rush before Thanksgiving. They were so polite on the phone and quickly brought my groceries out to the car and loaded them in the trunk. I highly recommend using the Pick Up service here.
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October 2019 by Darrin S.
Thomasville recently passed the brunch bill law moving the time limit to purchase beer on Sundays from noon to 10am for all grocery stores and restaurants. When I went to WalMart today at 11:30 am, I was told that WalMart does not honor that law and that their rule was still noon. Further the cashier told me that if I wanted to purchase beer on Sunday after 10am and before noon I should go to Food Lion. Thank you cashier for making up my mind that I will do ALL of my shopping at Food Lion from now on. Your loss.
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September 2019 by Bobby C.
Pick up tower is down. Notified that shipment was ready only to drive 30 minutes to be told that they loaded the item but can't get it back out. They have no idea when it will be back online. Lesson learned I'll do my shopping on amazon from now on.
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August 2019 by Becky R.
Took my car in for oil change the girl at the automotive desk was rude and busy talking to co-workers, slight attitude. Nice way to come across to customers. The mechanics were awesome very nice.
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August 2019 by Cletus V.
Nice selection of goods and products, friendly employees and plenty of parking available
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April 2019 by Abry O.
Who likes going to Walmart and who likes completing their trip to find out only 2 registers are open out of the 15 they have. I was in line and an older lady motioned me to come to her express line unknowingly that my cart was full. She looked at someone else and said "dang, I didn't see all that" so I just said nevermind I'll stay in this line. She then motioned someone else with fewer items to come to her line. Another lady name LaLa was in the express line next to her and said I could come through her line. I thanked her a few times and paid and left. She's the nicest cashier I've ever run into at Walmart...at any Walmart
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January 2019 by Kathy G.
I have always loved shopping at Walmart but no longer. Shelves have become more and more empty not finding what I need. Went in the past month looking for a brand of dairy free yogurt. Found 2 containers, both with the expiration date of 12/24 and I visited the store in January. I placed them expiration date up in a different location just to see if they would be removed. Nope! The following week, they were again in the proper place. They were there 3 weeks straight. I did not check the following week. And then went in this week to find most of the check-out area will now be self check out. Sorry, but if I am going to shop at your store, I don't want to have to check out my own order and bag it myself. I have heard there will be 10 attended checkout counters, but my experience has been in the past, only about 2 of them will be open!! Your customer service STINKS!! There are at least 4 other grocery stores in this area...THEY will now get my business!! ( and I will note due to the changes..employee moral is at an all time low!! )
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April 2018 by Justin D.
Greatest experience EVER! Every single staff member I talked to were nice and friendly, and the manager Robert was a big help with finding exactly what I needed! Definitely returning my car here, I didn't even know Walmart had an auto center! I'm very glad I found this one!
