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January 2024 by ButchNackley
Excellent service!I replaced the front struts, which requires realignment. I originally took it to Firestone in Hickory (where I have lifetime alignments). They had it all screwed up, so I took it back. They did it again, but it still wasn't set correctly. Steering wheel was a few degrees left when driving straight, car was hunting a lot too. I decided to give Main Street a try, after speaking with one of their employees, a neighbor of mine. He insured me that they would aligned it properly. I requested the camber to be set to 0°, to reduce tire wear by giving the tires a flat contact patch. They did just that, no fuss, no excuses (Firestone did not and in fact told me it couldn't be set to 0°). After Main Street completed the job, I drive the up hi-way 16 to 18 and back to Taylorsville on 90. The car drives absolutely beautiful now. Main Street is a perfect example of a shop that does the job correctly.Thank you guys and God Bless.
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October 2023 by Kevin Whitener
They always do great work on both vehicles, I trust them with the care and maintenance they provide.
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September 2023 by Laticia A.
Went in for inspection they came back in and said my car wouldn't start. They brought jack out jacked my car up and beat on my starter to diagnose, dropped jack down fast and air gust out of my car. Got quote for starter and asked when they could do it, they said in the morning they would start. Got call it was done something after 12 next day, went in paid and they said I was good to go. Drove off and my car was pulling to the right, got going done the road and it was bouncing all around. Pulled over seen right front was sagging down on the tire. Called them told them what it was doing and they said one of the guys said it was my air strut and it was sagging down when they came in. I took it to my regular mechanic they put it up on lift and said the air strut was blew out looked like it had been dropped, nothing like a wear out. I left my vehicle there so they could fix it and they said it wasn't safe to drive. It would be several days before they could get to it, so I had to rent a car, over 1000 to fix the car and almost 400 to rent car now I am out over 1400 from there mess up by one person being in a hurry. My mechanic gave me old air strut to take back to main street to show them, i asked them what they were going to do, they said they thought they did nothing wrong. First of all you send someone off in unsafe car to drive without telling them there was a problem, unless you think its your mistake. I posted a 1 star for i had to post something and that would go to Nick who was nice and helpful.
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September 2023 by Eric Chapman
I've waited awhile before passing judgment because mistakes happen but after today, I know for a fact they are a rip-off. My wife took her car for a grinding noise and vibration and they told her it'd be $700 for the work. Passenger CV axle and sway bar end link. It was higher than the quote she got from another mechanic by $200 but they could have it done faster. Fine. We get the car back and the grinding noise is gone but the vibration is as bad as ever. We took the car back twice and they told us they couldn't find the problem either times and to bring it back when it got worse. (It was a bad vibration, any worse itd be on a roll-back.) After 2 unsuccessful diagnosis' later, we took it to another mechanic. He found the problem before hed even gotten the car all the way up on the lift. He said it need the OTHER CV axle replaced. The boot was blown and grease all over the underside. Same job, just the other side. He charged 200 dollars, and the car drove like new, problem fixed. Today, I got a quote to see what it would cost to do an AC compressor on my car. Its an easy job that I could do, but the tools to recharge the system correctly are expensive, other than that, its one bolt for the belt tensioner, and 6 bolts for the compressor. They told my it would be $480 just for the labor. I told them i could get the compressor and bring it to them. They told me labor would be over $100 extra if I brought my own part. Seems like a rip-off to me, but i asked what if they get the part. They told me it would be $500 for the same part from Advance that I already checked on and know for a fact is $280. I know now that I've been getting ripped-off and I wont be spending more money here. Ill get my tires from Sigs and get my work done at Mooses Garage. Stop letting them rip you off too.
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July 2023 by K
Started buying tires here a few years after moving to the area. They earned a life long customer. Always upfront pricing and will communicate if they find anything unexpected before making added repairs. Super friendly.
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July 2023 by Amanda G.
I was very impressed with your shop! Very polite and professional staff! Well decorated office and waiting area and text messaging/calls to let me know the progress of my service!!
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July 2023 by Nick Benfield
Good guys. A nice and local place to have your auto maintenance done. They do a complimentary check to make sure everything is in good shape and they get your vehicle in and out quickly.
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June 2023 by Brian Saxton
Had a flat and needed to swap a spare tire off mine on the rim. The boys got me straight in and out in about 30 mins and up the road!
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May 2023 by George Xiong
Came in for front wheel ailgnment and the even did the rear. When I needed some more stuff to bring my ailgnment to where it needed to be. They took the time to explain what they did and why.Service: Wheel alignment
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March 2023 by Joan Thompson
Absolutely love this group of guys. Being a woman new to the area I was really nervous about finding an auto repair place that I could trust. I’ve been in the area for almost 3 years now and I will never go anywhere else, unless my Prius needs engine/battery repairs. They always go above and beyond and their prices are extremely reasonable. Thanks Chris and team!!Services: Air & cabin filter replacement
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March 2023 by Lucy
Did an amazing job powder coating my wheels! I'd definitely recommend them service was top notch!
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February 2023 by Nick J.
Main Street Tire and Auto repair is one of a kind and will always be my go-to for service and repairs. They're kind, courteous, and always go above and beyond. Every time I visit my vehicle is well taken care of and clean when it's returned. I also want to make note that they also have performed powder coating work for me as well and I couldn't be happier with the results. Great Job!
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February 2023 by Lisa Buckner
We called them about 10 minutes before they opened, (they answered) were very polite and helpful. We aren't from around here, hauling cattle here to a processor... right off the interstate, a tire on our cattle trailer blew out. That was just icing on the cake compared to the morning we had with this trailer. We it came time to pay. (We used a spare tire on the trailer) they signed us up for some rewards and waived the 25.00 total...Service: Tires
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October 2022 by Gabriel Pfeiffer
Recent reviews are showing an unfortunate decline in this business. Prices have increased and level of service has decreased. The friendly staff needs to be followed up with competent work, communication and follow up. Regardless of me making an appointment, my wait time was still 2+ hours. The issues they found performing my alignment were never communicated. They were unable to perform a good alignment so I would expect a quote to make the necessary repairs to get a good alignment. This was never done... But, they took my money regardless and sent me out the door. Unfortunately, I will drive to Hickory now for any future automotive services. Two stars for the friendly staff, but not enough for me to ever return.
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August 2022 by campbellrunner24
I am currently in the waiting area. I arrived at 3:01 needing a oil change and a tire rotation. There was one other person in the waiting area when I arrived. It is now 456 and my car is still not done. That is 1 hr and 55 mins and I’m still waiting. This is not a staffing issue as there is plenty of employees just no one actually working. 5:12 I’m finally leaving. Strongly do not recommendService: Oil change
