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December 2023 by Jessica Angel
Thank you, Eric and Serenity Pet Cremations & Burial, for dropping everything on Thanksgiving to come take care of our girl. Everything was so unexpected, and neither of us knew what to do but call you. Your patience and understanding when I called and could barely talk meant just as much. So, from the bottom of our hearts, thank you for your kindness, patience, understanding, and professionalism. Serenity Pet Cremations & Burial
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December 2023 by Aaron Russell
I just want to say that you done a wonderful job on helping me out with my Diamond I sure will miss my Beautiful Rottweiler so much but now she home with me. Thank You so much
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December 2023 by Susan Harrill
Eric was amazing! He helped me out with a very hard and stressful situation. He went to another town to pick up my sister's dog, did the cremation and even brought the urn back to me. The first time I called him, he was so accommodating and it took a major weight off of me. If you are in need of his services he will not disappoint.
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December 2023 by Tiffany Woods
I can not say enough good things about this company!! Our winnie girl was treated with such love and care. We was walked through the whole process from start to finish. She was delivered to us by hand which was so sentimental to me. We now have a beautiful memorial for our girl. Eric was so thoughtful and caring in our time of sadness. I wish I could give more than 5 stars. This company goes above and beyond for pet families!!
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November 2023 by Candi Lewis
Not many businesses go above and beyond but this one does! Losing a pet is never easy but when you know they are in good hands after they pass it does provide some comfort. Thank you Serenity Pet Cremations for getting my girl back home quickly. ?
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November 2023 by VeeCee Harris
Eric and his contingency of vets are fantastic! I recently had to use their services to take care of my father's two senior doggies. They arrived on the same day I called and worked with my father and me to schedule the services. Eric provided many options for the doggies so we could choose the right one for our needs and budget.Dr. Campbell and Eric were very kind, compassionate, and not only were they sweet and gentle to the doggies, they were kind to my father who was not taking the loss very well. This group offers a tremendous service and I cannot say enough wonderful things about them.Thank you for all that you did for us!
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November 2023 by Katie Tucker
Eric is great! During such a stressful and hard time, he made it easier. He took care of everything completely from coordinating in home euthanasia to bringing our baby back home one last time. He was personally the one to pick her up and bring her back with a beautiful memorial that we can have forever. Couldn’t have asked for anything more.
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November 2023 by Serenity Brown
Huge heartfelt thanks goes out to Eric at Serenity Pet Cremations & Burial. He was so kind and understanding during such a difficult time for my family. Eric you truly provide an amazing service and it's quite evident that you care about the families you work with.
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November 2023 by Justin Morris
I wanted everyone know that Eric Hicks.. Serenity Cremation Services... Is more than just a man doing a job.. he's very caring and compassionate.. When I lost my Dottie , my heart, Eric was very quick to get to my home and get my beautiful girl.. he actually let me take my time and sit with her for a good while.. Eric really is terrific! Eric didn't know this but I couldn't sleep in my bedroom because Dottie wasn't at home with me.. Eric unknowingly got Dottie back home very quickly and know I am to sleep in my bedroom again with her in my nightstand with me every night.. Eric also provided me with ashes so I can carrier her on my necklace near my heart and with me every where i go. Eric has the real understanding that our pets are like our children and I greatly appreciate everything he has done for Dottie and I!
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October 2023 by H Underwood
As a pet owner, it is our job to know when they are ready. One of the hardest decisions we’ve had to make, but I knew when I had to make it, how I wanted it to be. I wanted our boy to be in the comfort of his home with his people, when it was time to go. I reached out to Eric to find out if he could help. He spent time talking me through the process, gave me upfront costs and suggested a vet that would come to our home. Eric made the whole process easier. He waited for us to say our goodbyes and handled our boy with care and compassion as he took him away. Brought back to us in a beautiful wooden carved box, where we can honor him and keep his memory alive. Nobody ever wants to go through this but when you do I recommend using Serenity Pet Cremation!
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October 2023 by Jessica Carter
My daughter had her gerbil (Rat) for 2.5 years before he passed away a week ago. Even though he was a gerbil, that was her best friend and she loved him so much and was heart broken. He passed away at 12:02 AM and Eric came to pick him up within a half hour at our home, no questions asked. He was very personable, understanding and explained the process to my daughter. Our beloved Rat was returned to us a few, short days later in a beautiful pottery vase, along with his foot prints. We will forever be grateful to Eric and his team for handling our needs with such love and kindness. I highly recommend Serenity Pet Cremations to help with your fur babies transition to heaven ❤️
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October 2023 by Kathleen Rabon
During one of my difficult times, Eric with Serenity Pet was there for me. His compassion and service went way above and beyond what I could have anticipated. Daisy's tribute exceeded all my expectations and I am forever grateful for that.
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October 2023 by Summer Walker
We lost our cat Nico to cancer. It was a heartbreaking experience. Thanks to Serenity Pet for all their help we was able to have him cremated. They did an excellent job and they work with you on the price. Thank you for providing us with a beautiful urn to remember our sweet Nico.
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October 2023 by James Kress
The first contact I had with Eric at Serenity was about 8 months ago. I was in the airport trying to get home. I thought we were losing my sweet girl. She was 18 at that time and had a really bad seizure. Eric was so kind and so helpful. He answered all my questions. Well my girl made it through and lasted 6 more months. A couple of month ago, we knew it was time. But we were completely heartbroken. I questioned the timing, but once again I called Eric. Again, he was awesome and so understanding. When the day came, Jack from Serenity came out. He too was so understanding and never rushed us. He even prayed for us. When Jack brought our baby back, he did it with such care. Do we recommend Serenity—- Yes! This is such a heartbreaking event in your life, but they help walk you through it!!! Thank you Eric and Jack!!! Five star reviewChristie Kress
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September 2023 by Amanda Maness
Eric went above and beyond when my missy passed. I wasn’t home when he came to pick her but my daughter was and he was so patient with her as she cried. He didn’t rush her. He kept me updated on missy and when they returned her 7 days later he text me and told me she would be home within the hour. They are truly the best! Thank you Eric for taking care of a missy and being so nice to us
