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March 2024 by Auto-Saver U.S.A. (MoMo)
Always friendly staff
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March 2024 by Bria Argrett
You should go to literally any other pharmacy in the world other than this one. Pharmacist Pritti Patel is the most rude, disrespectful, unhelpful person I’ve ever encountered. Not sure why she’s in the business if she hates it to much. And to make it worst the store manager Jared watched the entire interaction and was too scared to speak up. Pretty obvious who runs that store, and it’s not him. With such a quickly growing community this pharmacist needs employees with more patience and management with more of a back bone. Switched everything over to the pharmacy off East Broad St. A little out of my way but 100000% better customer service and experience, so it’s worth it.
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March 2024 by Mark Bodnar
Absolutely incompetent pharmacy. By-and-large, the staff has been very rude these last couple of months. I just got off the phone with the pharmacist. (Pritty Patel) Incredibly rude. After they INCORRECTLY filled a prescription, expecting me to go through hoops to fix it. So beware this pharmacy is giving out controlled substances incorrectly!
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January 2024 by Hunter Allen
This pharmacy is terrible, I always have to wait 20 plus minutes even when no one else is here, they are always confused, they forget to fill my prescription, and to top it off they are disrespectful and constantly interrupt me and have hung up the phone on my multiple times
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December 2023 by Allison C
Pharmacy service is terrible, for so long now. Finally transferred my prescriptions to Harris Teeter, where they are always helpful, welcoming, and efficient. Save the time & headache and use a different pharmacy if you can.
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November 2023 by Howard Tarver
There is usually a wait or line to pick up your prescriptions
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November 2023 by Barry Hill
Terrible store, Noone knows what their doing not even managers. Either stupid or just plain lazy. I'd rather drive 10 extra min to statesville. Will never come back.
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November 2023 by J Haz
This pharmacy is awful. You try to call and no matter the time you sit on hold for more than 20 minutes. The staff is extremely rude except for the pharmacists. If it weren’t for the fact that this is the only Walgreens in the area unless you want to go to Statesville, I’m sure you would have lost a lot of customers. They don’t call with updates, they expect the automated system to accurately update, and 9 times out of 10 it is ALWAYS wrong.
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October 2023 by Carla Pence
Calling in prescriptions to this Walgreens pharmacy is often futile- not sure if they just ignore; calling pharmacy directly takes >15 minutes- pharmacists are pleasant and knowledgeable if you can get to them. Many SNFs , ALFs do not have direct computer links w pharmacies- therefore would be nice if Walgreens voicemail or texting worked as well as other pharmacies.
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June 2023 by Edmund Ritchie
1 star 0 isn't available pharmacy that can't fill prescriptions. And can't answer the phone if you need medicine go to a different pharmacy !
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April 2023 by Huck
By far the worst walgreens ive ever been to,you wait on the phone forever on hold,meanwhile its saying "only 1 caller ahead of you" really?30mins for 1 caller ahead of me,then i get told its ready,drive 20mins outta my way,wait in line,for 30mins,meanwhile theres only 2 cars in the drivethru,im one of em,,to get told to come back in 40mins for some bullcrap reason,then other times, they say the most disrespectful things,judge you for the meds you take,you know yall keep up with the condescending judgement,an your really gonna cause someome to hurt themselves,yall shpuld really be ashamed smh
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April 2023 by Trey Barhite
Waited on hold for an hour and 5 minutes to speak with someone. It's completely unacceptable. I assumed they had like one person working in the pharmacy if it took that long, but upon arriving to pick up my prescription that was sent over and not filled for multiple days, I realized there were 6 people working in the pharmacy... I informed the manager up front who did not seem to care and stated they are working on it. I think it's safe to say they are not working on it and I would suggest not calling as it will only make you upset when no one answers for an hour.
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March 2023 by elizabeth acree
This Walgreens is convenient…as long as you don’t use the pharmacy. I have been using the automatic refill program they have. I always have several prescriptions on file. They don’t check the file to fill my prescriptions. They send a form to my doctor to get a new order. This happens every time. I quit using the refill feature and call to tell them my prescription is on file. They are still automatically filling that prescription after personally telling them to stop the refill feature. I use them for convenience but it is never convenient.
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February 2023 by Todd S.
The Walgreens in Troutman North Carolina 533 North main Street Donna and Lee are real professional but the rest of the store is a fat zero I don't even rate this store -5 I've had problems for the last 6 -5 I've had problems for the last 6 months
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January 2023 by Andrew Epperson
Not sure what happened to this place, but you should not expect your medicine on time or without a hassle. I’ve wasted so much time on hold for over half an hour, being told things that are flat out wrong, or just having them “forget” my prescriptions entirely. Today I got the privilege of waiting 1 hour in the store for a medicine they should have called for days in advanced and didn’t. I was told my name would be called within 30 minutes. After an hour I had to wait in line just to find out that filled it and didn’t call me over the intercom. There’s so many more examples of the incompetence here. I have a feeling it’s due to poor pay for employees and they keep leaving. Can’t blame them. Will be going to the pharmacy down the street from here on. The Waltons have enough money and don’t need my business.