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September 2021 by Emmitt New
Didn't have the truck I reserved and wasted the whole day waiting for the truck to be returned only to find out 8 hours later he needs it longer. Not a happy mover.
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May 2021 by J. Travis Doyle
This place was super helpful, especially Marissa. I was greeted with a smile and they were very professional. I came in early and they were able to accommodate. If you have a choice of local U-Hauls, I recommend them based on timeliness and great value.
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December 2020 by J B
What a refreshing experience!! We reserved online and had to pick up before normal business hours. But not to worry they have the lock boxes so there's no issue. The blankets and dolly were prepared ready to go without a hitch. I don't remember the owners name but he was great to work with and very understanding. Highly recommend this site!
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September 2020 by Racquel Jones
This place is terrible. I’ve rented several times and each time I’ve had to wait for more than 30 mins. Even dropping off is slow. If at all possible rent your uhaul in Banner Elk.
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July 2020 by Mary Anne Janik
Michael was very professional and accommodating. At the last minute, we realized that our unit was too small and with all of the demand from college Move outs and in our options were limited. Thank you for going the extra mile to help us while in a bind! Great customer service!!
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July 2020 by Robyn Ferguson
Marissa was one of the best customer service employee that I've seen in any business. She was incredibly helpful and nice. I definitely recommend going to this location!
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June 2020 by John Travis Doyle
This place was super helpful, especially Marissa. I was greeted with a smile and they were very professional. I came in early and they were able to accommodate. If you have a choice of local U-Hauls, I recommend them based on timeliness and great value.
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October 2019 by Richard Medlin
Easy in and easy out! Very helpful
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May 2019 by Michael Simpson
Terrific experience. Great service, down to earth people!
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November 2018 by Kasey Marie
I recently rented a truck with them to move to Winston Salem. My friend who was driving behind me had noticed the wheel was wobbling, but didn’t have a phone to contact me at and let me know. I live approximately five miles from their lot. I had loaded the truck and was headed down my driveway when my friend had remembered the wheel. She stopped me and I looked under the truck to find the wheel like this. This did not happen in the five miles I had driven the truck to my hous
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June 2018 by Leadinglady CC
Arrive early in case of technical difficulties with paperwork and always double check your mileage documented before you leave....!
