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August 2023 by Michael S.
The man that works the front desk at the Vass post office needs to be terminated. he is the absolute worst and has no understanding of customer service. He obviously hates his job. He barely uttered a word when I brought an envelope to be mailed. In addition I asked 2 questions and he couldn't answer either one. His attitude is totally combative for no reason. It is not like he is overworked and whatever he is being paid it is too much.
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May 2023 by Leslie G.
I usually have good experiences here but the gentleman today could've just given me the stamps I asked for instead of the snarky attitude and snooty looks.
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September 2022 by Rebecca D.
Best little post office ever. You almost never have a line. They know you personally and love to say hi. Thank y'all :)
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May 2022 by Brittney S.
Is this post office understaffed or are they just not trained in customer service? They've already lost two of my packages and never responded to my inquiries. The front desk woman also had a bad attitude even though I was being polite and just trying to find out what could have happened. I guess online shopping isn't the best option for the Vass area because I'm just eating the cost of purchases.
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April 2022 by Codey L.
yall is a** at delivery where my s*** at cousin
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August 2021 by Keith Dodson
They are joke cant send packages to the intended reciever. Which im only an hour n a half away from Vass, also no way of contacting a person through their phone number. Its a B.S. recording they need to step up Covid excuses are no longer working!! Has been well over a week my package is ????????????
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April 2021 by Suzanne Coleman
Pathetic service! Cannot reach a live person. Useless menu!
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February 2021 by Ilona Schwartz
Always a good experience. Fast service
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October 2020 by Della S.
If I could give them no stars I would. They keep losing or stealing my packages . Delivering them to the wrong house . Then when I call the post office to find out why it's marked as delivered but not at my house the woman that runs the office acts like she can't be bothered. Or I should wait and see if it turns up the next day because she doesn't know .
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August 2020 by Vanessa
Our packages are always saying “delivered” but are never delivered. I’m starting to think they’re just stealing our packages. This is so ridiculous.
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June 2020 by Justin Valkos
Every time a large package needs to be delivered i get a message that delivery attempted but no one home to receive. Has happened multiple times and every time someone has been home all day. Try to call and cant talk to a real person. Takes a couple days to track down my package. Basically comes down to there to lazy to get out and carry the box to the front door.
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May 2020 by Andy Ramey
My complaint isn’t against the Vass Post Office itself but rather with the phone number they give on “ Call “ option and all you get is that DAMN recording, I like about everyone I’ve dealt with at the Post Office and would like to be able to talk to them on the phone instead of Siri’s cousin that can only say “ Press 1 or say Blah Blah Blah “....
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March 2020 by Pamela Austin
They seem to be loosing and delivering packages to the wrong addresses . And when speaking with someone they tell you they will call you back the SAME DAY and NEVER DO AND NOT EVEN AN APPOLOGY OR SORRY. Sometimes my mail will not be delivered until 8pm at night. And I only live not even a mile from the post office. Something needs to be done.
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March 2020 by michael gillis
They don't pick up the phone at all and I have been getting others mail for some time and other folks have been receiving mine as well. I will not tolerate this !!!
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January 2020 by Kara Thomas
Says my package is delivered and there’s nothing at my front door or in my mailbox.
