1-800-PACK-RAT, LLC is a portable storage container and moving company that offers a seamless experience for customers across the United States. With their flexible options, customers can choose on-site storage, warehouse storage, local moving, or long-distance moving.
Customers have praised the company's service, with one reviewer describing it as "seamless from beginning to end." The containers are treated with care, ensuring that belongings remain undamaged during the move. The drivers are friendly, on-time, and accommodating, even when adjustments need to be made.
While some customers have experienced minor communication issues, such as containers being delivered in the wrong direction, the company has been responsive and quick to resolve any concerns. Overall, the reviews highlight the company's dedication to providing a positive experience, with one customer stating, "I could not have been happier. Would definitely use them again and highly recommend them."
Great customer service. SaDonis radiated positivity from the moment he picked up the phone which was a breath of fresh air compared to listening to a robot with other providers. Would definitely recommend and hope that SaDonis gets the recognition he deserves for outstanding customer service.
September 2026
Had a seamless move from North Carolina to Iowa. Everything was delivered on time & the customer service was so helpful. Only negative was the wait times to speak to a representative, but once connected, I was very impressed. They also price matched a quote from another company I was looking into. Would use again!
August 2026
Positive overall experience with a long distance move. I would definitely recommend them and I would use them again.
