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September 2023 by Valentina Andara
I’ve been coming to this place since they opened, the staff is amazing especially Jamie, there’s a new staff member Beth and she’s amazing best massage ever
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September 2023 by Mary Hellman
Hi, this post is so over due. I have lived in 7 different states, visited Hand and Stone in most of these states. For a franchise business? Hand and Stone is by far the most consistent in every aspect. Quality of service providers! Quality of the products used and offered for sale, quality of the staff, cleanliness, feeling of safeness, comfort etc. I have been to other spa’s in the US and at 5 star locations out of country In resorts. Is everything always perfect? No of course not, but if its not its an anomaly not the norm. And the owners of these locations have ALWAYS made it right. There have only been in the over a decade of visits maybe 2 or 3 not so great experiences- but refer to my previous statement on that. I have seen other reviews that simply trash this location and others but I am telling you its either a very unhappy person in life to begin with? Or it has to be a paid troll because given how many times I have been and to the Wake Forest location in particular! Its just not true. So my recommendations to anyone new to this area, go for yourself and come to your OWN conclusions- you wont be sorry! These guys are amazing! Truly amazing!
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September 2023 by Emily Knuerr
I had a great experience here. I got a facial with Brooke. She was very considerate and my skin looks amazing. I also appreciate that it’s a very professional environment but still very calming and relaxing.
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September 2023 by Tee's Tea Time Tarot
The receptionist and the young lady who did the cryoskin procedure was friendly. However my entire stomach broke out after the procedure. I’m not sure if it’s from the device that was used and possibly not cleaned, disinfected and sanitized or if it’s from the solution that was used on my skin. Needless to say I won’t be back. Also beware when you’re coming for a consultation they force you to get the procedure or make you pay basically half of the cost if you say you’re not interested. That information was withheld at time of appointment. Good luck if you try it.
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July 2023 by Dawn Asbell
Unfortunately this was probably the worst massage I've ever received.
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November 2022 by Margaret Keating
Wow! What an amazing spa! I went for my first visit last week and was really amazed. The spa is beautifully done and the services were top notch. Very professional staff and was even greeted by the owner. Everyone made us feel welcome, comfortable and very pampered. Can't wait for my next visit.
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November 2022 by Jacob Keating
We had the most relaxing visit! Rachel and Jamie were so kind and welcoming at the front and Bliss was an excellent massage therapist. I’m definitely getting a membership and coming back for a facial soon.
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November 2022 by Francine Eastman
Amazing service.
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October 2022 by Maggie Perkins
I love it here. The staff are very friendly. Bliss is a knowledgeable and skilled massage therapist. I've been going monthly for 4 months and my back and hip pain have greatly reduced. I also have really enjoyed the facials; Teresa did an awesome job. It's a clean and comfortable facility. I also find their membership program fair and rewarding.
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September 2022 by Martina Griffin
I had a wonderful experience during a difficult time. They genuinely care about their clients. I highly recommend. The atmosphere was very relaxing. Ashley was very professional and highly skilled.
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August 2022 by Steven Diver
I went in for a sore right shoulder. Spent most of the time on the wrong shoulder.Not very friendly.
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August 2022 by Moriah Louviere
Friendly, calm atmosphere and great massage. Endia is amazing!
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August 2022 by Moriah Honerkamp
Had a great massage...friendly staff!
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August 2022 by Jeanne Harmor
Went here for the first time with friends for a girls spa day and had a fantastic experience! As an added special touch, they even welcomed us on their entrance sign. The facility is clean and has a calming vibe and the staff are knowledgeable and so welcoming. Highly recommend!
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August 2022 by S A
I did my first visit message with Endia and facial with Teresa and both of them are great and they took care of me very well. Definitely I recommend this place to my best friends to try. The frond desk girls were so kind and answered all my questions easily. Thanks
