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March 2024 by Jeff Hammond
I have been to a lot of Quicklane and Ford dealers around the country - this location has my best service experience in 15+ yrs. Honest explanations and no pressure to perform extra work - just friendly service. Highly recommend!
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February 2024 by Nathan Norris
Phenomenal service, service advisor Chris set realistic expectation as to time upfront and answered all my questions. Helped to ensure my extended warranty covered something that was found unexpectedly and then called me before to confirm before doing the service. I continue to use this place because of people there like Chris. Even helped me gather quotes for tires and a few other parts I was looking at. Excellent service and awesome service advisors ! Will continue to do business with this location !
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February 2024 by Joe S
Quick? Nope…. You can sit for 3 hours and wait. I looked up the definition of quick and I think it was less than that.
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February 2024 by Tom Beaty
This place has always treated me well - recommended highly. Today's visit coordinated by Charles was no exception - nice job!
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December 2023 by Nick Chapko
This is the only place I will take my car.. Great service.
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December 2023 by Chris H
Quick and honest!
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October 2023 by Matt Price
I have been taking my 2007 Ford Explorer for service to this location for the past 13 years now. They always provide an accurate estimate of time it will take for oil changes and any other service. I dont feel they are ever selling me something extra that was not needed or asked for. Very Courteous and easy to work with.Services: Tires
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October 2023 by Janet Brantley
I purchased my vehicle at Crossroads Ford Wake Forest and have been doing business with them for many years. I stopped by with a few questions about my vehicle and Tine answered all my questions and he did a free battery test for me. He has always given me excellent customer service for many years now! You are so blessed to have such a valued team member working for you! I highly recommend Quick Lane and Crossroads Ford for all your vehicle needs!
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October 2023 by Song S No
2-3hrs waiting for a quick oil change???? R U serious???never going back here again. They can keep their 2free oil changes. I rather pay 40bucks at a jiffylube and get it done within 15mins. Ty
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August 2023 by Chris Hensler
On the busiest day of the week (Saturday), they still were able to get me out very quickly
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May 2023 by Jesse Smith
If you want to wait around for hours for a simple service, choose Quicklane! If you want to watch the most uninspired people work as slow as possible, choose quicklane!! Can’t say enough good things about these people!!
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May 2023 by Tim Dang
Couldn’t get my f250 in for an alignment, apparently my truck is too long for their alignment rack.
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April 2023 by Lawrence Cole
Very honest place to get your car maintenance!
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April 2023 by Josh “therealjgreens” Green
Great service and the staff was really nice!
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March 2023 by Ashleigh
This location is the best. Everyone there is super good at what they do and always take good care of the vehicles that come in.The guys at the front desk are so sweet and helpful. The past couple times I have been there, Chris has been the one to help me, he's great! I highly recommend this location. They don't overcharge or look for problems "that need fixing"
