State Employees' Credit Union (SECU) is a popular financial institution known for its polite and helpful staff. Customers have reported positive experiences, such as receiving great insight on their concerns and getting their issues resolved efficiently. The branch is described as having a nice, clean facility, and the overall Credit Union offers a variety of benefits for its members. One notable feature is the Coin Star machine, which charges no fees. While there were a few minor incidents mentioned, such as a customer having trouble with their dress, the overall impression is that SECU provides a friendly and convenient banking experience for its customers.
I have had a very good experience at this branch. I've needed notary services and it has been a good experience every time. I'm done and on my way in minutes, where at my larger bank I've had to make an appointment and still waited for a full hour!
December 2024
Been coming to SECU for about 6 years now. It’s quiet, clean and super professional.
October 2023
Friendly staff at this branch along with a nice, clean facility. The Credit Union as a whole offers a lot of benefits for members and I recently found the Coin Star machine here that charges no fees.