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October 2023 by Kellie R.
I visited for the first time the other day to use the USPS services that is inside the hardware shop. (This review is mainly for the post office inside). I was immediately greeted by the four employees up front. It was a rainy day and I was the only customer. They directed me to the USPS area in the back. This was THE BEST post office visit I have ever had!! There was no line at all. Service was super quick, I was in and out of the building in less than 5 minutes. I also love that they close at 4pm on Saturdays because honestly, it's tough making the cutoff time early on Saturdays! When leaving, I was wished a good day by the same employees. I will be a returning customer for this USPS location and maybe take a look around the hardware store next time.
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October 2023 by Ben Phillips
I've been a long-suffering frequenter of the big orange store, and after a colossally botched order, I decided to move my business to Town & Country.At the risk of sounding cliché, the difference is apparent as soon as you walk in the door. The employees are plentiful and helpful - they genuinely want you to find you what you need. And they're willing to spend the time to help you figure that out - they'll take the time to talk through your project and make recommendations. They're a delight to work with.Prices are super fair too - I would recommend this store in a heartbeat.
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September 2023 by Wendy Shelley
Extremely overpriced. Maybe cut back on the employees that are standing around talking and reduce your prices. Also the post office part … convenient. However,I think it’s rare you find a post office that will not allow you to borrow a small piece of tape for a envelope. I needed a very small piece of tape to close a corner of a envelope and they would not give me a piece. Signs are posted clearly that they will not provide tape or bubble wrap. I understand that. But it’s not like I needed more than 1/2 inch of tape. You guys were going to let me LEAVE OR PURCHASE TAPE. I just licked the envelope old school style in front of the clerk. That’s gross but if I left I wasn’t coming back. Now I won’t go back. I’ll drive to the big box ? hardware store for reasonably priced items and I’d rather drive across town to the post office that would gladly give me a last minute piece of tape for a tiny envelope.
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July 2023 by Jeffrey Raub
Wyatt and his team are the absolute best at Town & Country Hardware. They stand behind everything they sell. I’ve purchased a Traeger and Big Green Egg from them, and have been happy since day one. I recently had a tiny, warrantable issue with my BGE, and Wyatt went out of his way to take care of it for me. Absolutely the one spot in Wake Forest for grill supplies, YETI, Big Green Egg, Traeger, etc.
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July 2023 by Gwen Bailey
Great service and merchandise! Also love the shipping/postal services!
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July 2023 by Bill F.
Trying to fix a robot vacuum they were very helpful. They work with me to drill out the screws on a motor for the lydar system. No this
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June 2023 by Diamand D.
I've been there a number of times. Gary is the best. He really knowledge and takes pride in his work. He doesn't give up on a project until your both satisfied with what you're looking for. I look for him every time. Give him two thumbs up.
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May 2023 by Steven DiStefano
The customer service at Town and Country is the absolute best in the business and that starts with Wyatt. Anytime I have an issue he goes above and beyond to take care of the problem and offers excellent advice. He treats each and every customer like gold. I don’t think you can find better service than what Wyatt and his team provides.
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March 2023 by tim barrett
If I need it they have it if they don't which is rare they will get it top notch service always recommend big time
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October 2022 by Sherri Barham
Great ACE! Well merchandised and great stock. Has a PO in the back. Highly recommend!
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October 2022 by Tom Moon
I had to go back to Town and Country Hardware store after hours and was kind of dreading it because the daylight guys Wyatt and Tom the paint specialist had gone for the day. Wow was I wrong. Very pleasantly surprised of how knowledgeable Collin was and solved my problem of not having to buy another $50.00 quart of paint. Sold me a $10.00 a small sample container instead! Perfect! While Collin was mixing my paint I went back to the pesticide area and Christof helped me with finding exactly what I was looking for and needed. Also very knowledgeable I might add! Collin was finishing up mixing my paint I was so very impressed with both of these young men I just had to ask who trained them. Just as I though Wyatt had trained both of these very professional and very knowledgeable young men. Keep up the outstanding work fellas! Town and Country will always be my go to store because of outstanding folks like Wyatt,Collin,Christof, Tom, and the professional check out young lady Crissa. Customer service like this is very difficult to find in today's world.
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September 2022 by Nick Carlisle
My family and I came in looking for lightbulbs and ended up finding the perfect patio set that we’ve been on the hunt for at a great price! We had help out to the car, help with finding the right lightbulbs, and truly exceptional service.
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September 2022 by Alina
Welcoming and positive staff. Overall a great store and the mini post office generally has short lines with friendly helpers.
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August 2022 by Ryan A
Honestly some of the best customer service I have ever received. I was looking for a specific chainsaw and Wyatt went above and beyond to ensure that I had the right saw for my intended use and provided me with a wealth of information pertaining to the saw. The customer service alone made me perfectly happy to drive the 2+ hours away to make the purchase. Thanks again Wyatt!
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July 2022 by kurstin cotton
Hardware store has great staff. If this store is in your community. Make sure you support them. Make you feel important and care for what you need and any help.