Walgreens is a busy pharmacy known for its friendly employees and excellent service. Customers appreciate the knowledgeable staff, particularly Caleb and Hasina, who go above and beyond to assist with prescriptions and address any issues, even during high-demand times like flu season. The store is well-stocked and clean, offering a wide range of health and beauty products, along with photo printing services. While there may be waits at checkout due to being short-staffed, customers consistently report receiving kindness and respect from all employees. Walgreens operates with convenient hours, making it a popular choice in Wake Forest for those in need of pharmacy services.
This pharmacy is so understaffed it is reprehensible. The average wait time just to pick up medicines is 20 minutes. Orders can never be easily found - it is an endless search through bins that are supposed to organize. The staff has BIG TIME attitude - no doubt a reflection of being overwhelmed.
January 2026
I called 4xs today and was hung up on 3xs. Then the pharmacist that had my prescription from my Dr for 3 days said she will process it and to pick it up at 2:30. I just had back and neck surgery and at almost 4pm it's still not ready.
January 2026
Worst Walgreens I’ve ever been to! The staff gives you the wrong info and can’t even answer simple questions. When you call the pharmacy your calls are routed to a call center and these people are even more dumb. They have absolutely no idea what’s going on!