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June 2023 by Mikayla Goode
Had an amazing experience at this AT&T location last Saturday! First, I've been to this location twice now for my services and I highly recommend! Not only are the staff extremely engaging and polite, but also super knowledgeable and truly want the customer to be satisfied and informed. I had the pleasure of being helped by Chassidy at my recent visit, and she was able to help me upgrade my grandfather's phone after it completely died. She was super helpful and made sure all our questions were answered. She was also able to inform me more about the benefits of AT&T's Protection Plan! I will not hesitate to return to this Walkertown location for any of my future business.
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June 2023 by DEBBIE PAYNTER
Associate Karina was so very helpful, friendly and knowledgeable. Will definitely ask for her again when we visit the Walkertown, NC store.
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June 2023 by Billy Carter
Chassidy went above and beyond to help me out on 6/13/23. Excellent customer service. Very detailed in the phone options and extremely patient as I had a hard time deciding on what phone was the best for me. Thanks Chassidy!!
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June 2023 by Lesley Birbick
I was having trouble setting up my phone I bought online, so I went to the store for help. Chassidy was professional, friendly and very knowledgeable.
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May 2023 by Brandon Stewart
I had a really great experience the other day! I was able to get the phone I loved! Mackenzie Did a great job explaining things to me ! Ask for her when you come in!
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May 2023 by Jerry Spriggs
This store is staffed with friendly, competent folks. Kenzie waited on me today and was extremely helpful. Because of the fine service I received today, I am returning to upgrade my wife and my phones.
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May 2023 by Neftali Romero
Had an awesome experience! Karina Helped me get a new phone at a decent price! And was really friendly!
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May 2023 by Ricky Richardson
Went by store to get bill paid,set at door waiting for it to open at 10:am like door and internet said. Couple of people came up waiting to,kept my way and giggle. Woman with keys came open door and all 3 ppl went in and before I got to the door woman locked door said closed. I ask why,a guy came over and pointed at a little sign over to the right and very small that said 11 o'clock. I ask if they can help me out I was on way to work. He was very rude slamming the door and locking it. Poor management false advertising. I've been in management many years and this new generation has no respect for coustmer . I I had to drive to kernersville to pay bills before work putting me behind. I've never written anything like this before but they will reap what they sow.
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May 2023 by matt donelson
I came in today searching for a new phone, and Makenzie was more than helpful explaining the features and latest info on some of the phones i was looking at! Awesome service.
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May 2023 by Brandon Vanhoy
I came in looking to switch providers and upgrade my phone and Mackenzie was a great help with everything and answered all the questions I had. Phenomenal customer service
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December 2022 by Melonie Pipes
I went into at&t in walkertown today and had an amazing experience! It's the best at&t store around in the Kernersville/walkertown area! If you come in to the store ask for either caydon, Corbin or Gary! They helped me so much today and I'm very thankful for them to be working in this location! Will be back!
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December 2022 by Landon
I recently went into this store looking around to find out prices for phone cases, chargers, etc. I was immediately welcomed by the assistant manager, Corbin, and his team. I was impressed by how they carried themselves professionally. Not only that but the drive factor of wanting to help customers get what they want or need. It made my experience there a joy and gave me a sense that, when I go to upgrade or buy more accessories from THIS store, it will practically be hassle free, fun, and exciting! So this is why I’m giving a 5-star rating. Customer Service was impeccable!
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September 2022 by Patrick Lee Scoggin
Awesome experience. Corbin and John were the representatives at the store and were extremely helpful. They worked together to get me and my wife a new phone, and we have honestly never gotten in and out of a store quicker. They were patient and kind and extremely helpful. Can’t wait to go back when the time is right!
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September 2022 by Beverly Stowers
This was the absolute best experience we’ve had in store. Not to mention that this new location is more convenient, the staff was pleasant and more helpful then any other location!! Way to go walkertown AT&T!! Thanks
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September 2022 by Jamie Hatfield
Will definitely come to this store again!