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May 2025 by Mike Hughes
Always nice and helpful
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May 2025 by Amber Baine
This location seems clueless when it comes to filling a script. Every time I have come here since switching pharmacies after a move there has been a problem, mainly that the pharmacy continues to bill my prescriptions to a more than 2-year-old plan that is no longer in effect despite me handing over my current insurance card each time. The last go round I even handed two staff members, including a manager, my current insurance card and was told that they are billing the correct insurance. I called my insurance and surprise surprise- they are not billing the correct insurance. Each and every time I try to pick up a prescription here I have to get out of line, contact my insurance and get them to call the pharmacy to tell them how to run it properly.
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February 2025 by J D
They helped me tremendously when I had issues with my insurance even went the extra mile to call themselves and ask why my member id on my insurance wasn’t matching. definitely recommend!
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January 2025 by Alan Gale
Always very helpful staff. The pharmacy personnel are great and very efficient.
Nadia is always very helpful and pleasant at checkout and asking if we found everything.
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January 2025 by Jennifer
These people are working so hard and trying to be positive while knowing one mistake could be ruiness for a customer. Love them for their effort!!!
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October 2024 by Leeann Kiger
The customer service here is good, and so are the people that work here. My one and only complaint is the speed in which thy can help you. I'm not sure if it's a customer issue (I know a lot of older people come here), a employment issue, ect. However, no matter when you go into the store, or through the drive through, the service is terribly slow. That's my only complaint.
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July 2024 by Ashley mabe
Horrible communication. Our doctors cannot even get ahold of them. Meds are never in stock. Our provider suggested we switch due to how they have treated many other patients in this area.
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July 2024 by Bell Boy
CVS in Walkertown NC
CVS in Walkertown NC, At one time I would say this was the best CVS around the area. I have used CVS for over 30 years.
Today I have to say they have gone down hill in service to customers. I went there on Friday the 28th to pick up my son's meds. I waited inline for about 15 minutes and there was 6 people working and no one else in the store. Pickup women 2 girls laughing and joking around and each other employee behind counters were you can only see the tops of their heads. The Pharmacist was on the phone the whole time seems like talking to her friend because no call came of the loud speaker. I final had enough and walked out telling the Pharmacist that she should do her job and care about customers. She has all the employees doing her job while she plays on the phone and doesn't care there are customers waiting 15 minutes to pick up their meds. I had to walk out without the meds.This is the 2nd time with this same Pharmacist and staff 1st time I wait over 12 minutes for help. I guess I will be moving all my med to Walgreens. Because if this is the way this Pharmacist cares then how can I trust the meds I am getting that she filled.
Seems If Jeremy isn't working the store goes to hell and service stinks.
Larry
Date of experience: 28 June 2024
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July 2024 by Mark Butner
Closed pharmacy for lunch, can't you alternate time to stay open. Pathetic.
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April 2024 by Betty Wilson
My go to store for just about everything. Always busy but it is worth it. I guess that's why it's always busy with lot's of customers.
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October 2023 by B34
Thank you doctor and his staff for filling my prescription so fast while I had parked my tractor trailer on the side of the road.super courteous and helpful.
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September 2023 by colleen locke
Down here for a family issue the gentleman Brian took his time and got my scripts from $70 to $23, took his time looking for any discount was blown away by the service he provided even though I know they were busy...went above and beyond to help me would be great if everyone at cvs had cared about the patients like Brian...thanks so much
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August 2023 by Bob Barnard
What you expect.
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August 2023 by Michael McCausland
Very unpleasant experience at drive thru. CVS recording advised me to pick up meds at 5:55 PM. When I arrived the window clerk told me med wasn't available. Earlier call with pharmacist confirmed availability. What is going on ????
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July 2023 by Sherry Lynch
Almost everyone that works in the pharmacy there except the Manager are Extremely RUDE and disrespectful. Had one female put her hand in my face and tell me to "hold on'.They are Definitely Not there to take care of anyone in a professional and respectful manner. They need to fire them all and start over. Worst CVS EVER!!!
