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March 2024 by Kayla Rathbone
I will never step foot in this store again. Management and associates are extremely rude and disrespectful.
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February 2024 by Peter
Great selection of hardware and knowledgeable staff
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January 2024 by Rye Walsh
I needed a new toilet so I stopped in to Marshburns around 10 on this rainy morning. I was greeted pleasantly as soon as I walked through the door , and was asked how could be helped. I described what I needed, and the nice lady at the counter made a call to the floor staff. As soon as I got to the plumbing section, BAM. Not one but 2 of the guys where there to help me. They told me the difference between the different models, with no sales pressure. I made a decision, and bought a extra wax seal, just in case, then checked out in less than 15 minutes. The young man that was working on the floor even brought my purchase out to my old suburban, and loaded it up for me. I haven't ever seen this quality of customer service at those big box stores, Marshburns is the way to go. 10/10 and I will definitely be back. My only regret is I didn't have any cash on me to tip the young man that brought my purchase out to the truck.
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January 2024 by michelle phillips
They got good customer service but they would make more money and help more people if they were open more during business hours. They're never open ?
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August 2023 by Michael O'Connell
Staff is always helpful and almost always has what I need. Excellent service.
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April 2023 by Terri Smiley
Owner actually spoke to me this time. Who knows next time he may actually look at me when he does it. Still hope.
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April 2023 by Grady Stanford
They had the parts I needed.
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March 2023 by Crystal Simpler
Always friendly when I go there and there is always someone to help me find what I am looking for ever when I don't know what it is I am looking for.
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March 2023 by Carolyn Lucas
Cashier was rude and acted as if it was my fault that I had to return the items they sold me that didn't fit. I will never shop there again. I will also tell people in my community about my experience. Terrible place to shop.
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September 2022 by Jordana Chadwick
They were very helpful and polite!
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July 2022 by David Childers
This place having 4 stars blows my mind! The staff are very rude folks. I went there today. They were closed. This is a theme for this place. They have absolutely no responsibility to their costumer's! Save your money and time and shop ANYWHERE else!
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May 2022 by Roys generator repairs inc
I just moved here i have been there 4 to 5 times i will say they have lot of what you need but i reilly didn't like the attudes of the lady are the guy checking me out not frindly at all i own my own bussiness as well and i never act that rude to my customer's . the staff is more friendy then the owners. i talway;s shoped at ace in hampstead they alway;s very friendly and nice so just drive there to shop.
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April 2022 by Rut Dogg
Convenient and usually have what I need without a further drive
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February 2022 by Howard Clark
Maybe a mistake, but I was over charged for pipe by the foot and his employee measured it and told him the correct length. But somehow I was overcharged anyway. If i didn't get the wrong size I would have never known.
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February 2022 by Howard R Clark III
The owner overcharged me. Even after his employee escorted me to and from the isle. Very annoyed.
