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September 2023 by Tracy Stout
Sales person and finance was beyond wonderful! At no time did I feel rushed or pressured to purchase a vehicle. As a female making a trade and purchase, I was completely satisfied with my experience and would recommend Bill Carone for your next car purchase.
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August 2023 by Andrew Moore
Outstanding people! I came in right at closing time after limping my truck from I-40. Being nowhere near home and left high and dry by AAA, they got me in after hours to get me back on the road to my family.
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June 2023 by Paul Hedrick
Bill Carone Ford is great. Excellent customer service and very knowledgeable about the vehicles. I will be buying from there again.
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April 2023 by Raymond Smith
Fred Lanier is a pleasure to do business with.I am still learning the options. Those I have learned are nice.Great fuel milage.I still need some pointers on the options. Will stop by soon.
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December 2022 by Michael Hopkins
It was great dealing with the Bill Corone group for another Ford truck. The F-250 is just what we needed for our new business.ENC Blasting & Restorations, thanks again Fred and Terry. Happy Holidays to you all.
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May 2022 by Rudy Goodman
I am so thankful that BILL CARONE FORD in Wallace is the dealership I chose to purchase my 2022 Ford Bronco .Fred Lanier (GM) and Terry Williams (sales professional) were absolutely a pleasure to work during the whole choosing and buying process. They were both professional, extremely knowledgeable and verypatient with all my many questions!Because of their kindness and sincerity, I drove away in my BRONCO ( which I love by the way!) feelinglike Fred and Terry were new friends.My great experience at BILL CARONE FORD has already made me refer friends to that dealership. I trust them totally and that speaks volumes!
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May 2022 by JAMES HATCHER
Purchased car in 2017. Car has been at dealership in shop for warranty work since late September early October of 2021. Was told work would only take a couple months. Had very little to no communication from dealership. Tried calling several times leaving voicemails. Never recived a call back. Finally had to call Ford Motor Company to find out parts were in but now we have been bumped to bottom of list. Will never buy another vehicle from this dealership. Honestly would not even trust them to change wiper blades at this point.
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April 2021 by Lynn Dail Davis
I always get great service at Bill Carone Ford. The service and sales reps are super professional, knowledgeable, efficient and a delight to work with. I will always recommend Bill Carone and his staff to everyone!!!
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April 2021 by Mike LaPinska
Excellent detailing work
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February 2021 by Jon Olson
If I could give 0 stars I would. They "fixed" my car and 2 weeks later had the same problem. Took it back and they kept it for a week and couldn't give a diagnosis so I could even get a rental from warranty and didn't offer one because I didn't buy the car from them. The owner pretty much told me to take it somewhere else. I did and got a loaner the same day. Worst dealer in NC.
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December 2020 by Kenneth Lisane
Bill Carone Ford keeps my business rolling. Thanks guys
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December 2020 by Evelyn B James James
Bill Carone Ford, is always a pleasure to have a oil change or any services done.
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September 2020 by Randy Huntington
Bait and switch. Came to look at a that was suppose to be ready for sale. Tires bald and heavy pull to the right. Mileage listed in ad was 10k less then the truck had on it. Then showed me another truck telling me had a bad battery. Made a deal on the truck and broke down 20 min from the dealership. They said it had a bad alternator. Fixed and ready but now it has a bad the pump. Then o we sold the truck with the bad fuel pump. Far from an honest salesman, manager or dealership. Make sure you do a Carfax before you make a deal with this dealership they like to hide from the truth and won't answer a direct question about the vehicle. Now they're holding my keys and registration for my trade in.. BUYERS BEWARE!!!!!!
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June 2020 by Bret Denning
I brought in a 2000 Ford F-150 with electrical problems. After they worked on it for several months, I stopped getting responses to my phone calls and text messages. I went in to find out what was going on and found out that everyone that had worked on my truck had either quit or been fired and the remaining employees had no idea what was wrong with my truck or even what work had been done to my truck. They told me that they would have to start from scratch working on my truck. I told them that I had received poor service from them, but I would give them an opportunity to redeem themselves. They assured me that they would begin working on my truck within a few days. After 3 weeks, they still hadn't touched my truck. I told them to either work on the truck or tow it to another shop. They chose to tow it to another shop. Within 24 hours of towing it to another shop, the truck was fixed and I've been driving it for 2 weeks now with no problems. My truck sat at Bill Carone Ford for 6 months and they couldn't or wouldn't fix it. Another local mechanic fixed it in 1 day.
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March 2020 by Adam McCullen
Our fire department purchased a 2020 F-350 from here. Great team that we worked with, making sure we got what we wanted and that we were satisfied every step of the way. Highly recommended from Pricetown VFD.
