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September 2023 by Christy Heath
We got friendly service.
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July 2023 by Iris Bryant
Bought a GMC and the motor locked up had it towed at my expense to Jim Russ just for them to tell me the motor was no gud DO NOT BUY FROM JIM RUSS
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May 2023 by Angelia Newkirk
Brought my vehicle from them and only problem so far was the tires.
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March 2023 by Rye Walsh
My girlfriend bought a suburban from these guys a couple years ago. Vehicle was priced right, and still runs well. I found everyone that works there pleasant, and helpful.
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January 2023 by Maureen Lanier
I've bought 2 cars in i5 years bought both from Jim Russ nice and polite people
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December 2022 by My Blackness Will Not Be Stopped
I started making payments on a vehicle from Jim Russ in August of 2021. I had the vehicle a year before Jim took the last payment from me before towing the vehicle from my address. In that years time I only drove the vehicle for three months. Continuous issues left the vehicle unsafe to drive. My car lost power on the freeway and I had to pull over. Jim's mechanic offered to repair the vehicle but the mechanic only replaced half of what the vehicle needed but charged full price. I also often had problems with privacy when calling the office. His employers are unprofessional and not knowledgable of the business. It is also hard to hear when you call and the gentleman that works there is constantly using the pencil sharpener lodged in his throat. I have seen similar experiences on the reviews for his business. I do not recommend if you are looking for a honest used car dealer.
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October 2022 by HECTOR R
Good cars and good people. Like this place.
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March 2022 by Angela Benntt
I got a 2003 GMC and I love the ppl. There are so amazing and sweet I will get my next car from them again. They are the best ppl. In the world. Honest to a fault I love them all. Thank you for my truck
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May 2021 by Valerie Pope
I will return again. They made purchasing a pre-owned car a breeze
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February 2021 by Carrington Ruffin
Terrible place to buy from he ordered a repo 12 after me paying my payment. Bunch of thieves and crooks
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February 2021 by Kierra Lashà
Honestly the most disrespectful people I have ever seen in my life. DO NOT BUY FROM JIM RUSS. There are better options in Wallace
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February 2021 by Blake Wallace
Terrible customer service. They sell a whole bunch of junk for a lot of money stay away from these crooks
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February 2021 by Phillip Lane
Very good thank you
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August 2020 by Lisa Little
I can’t believe that a little company like this will repocess a vehicle before the late 10 day grace period happens. Let's not even mention selling a vehicle that had numerous issues to a single mother and you wouldn't even honor the maintenance.
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August 2019 by Tabitha Bachert
What makes this place so great is the people, I was a perfect stranger & they gave me more care and help than I could've ever hoped for. Rebecca, Mike and Joe, you have a customer for life. I'll never be able to thank you all enough for helping me. I know it's just a simple pre-owned car lot, but they actually gave me a chance when other businesses wouldn't have. If you're needing a great car and Jim Russ isn't your first stop, you're missing out.
