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October 2023 by Donald Markl
Fast friendly service.
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May 2023 by Ashley Buffkin
They did a great job finding what I needed with very little info
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March 2023 by Tammy Bell
Biased, work here. Great people
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October 2022 by Deborah Kinton
Always helpful staff. I needed a battery and they brought it out and installed it.
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September 2022 by Katheryn Lisane
Customer service was great
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July 2022 by Mr. B
Best place in town to buy auto parts
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May 2022 by Justin Gelbhaar
Good service great prices
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December 2021 by Mabella
Highly disappointed!! My husband took a battery in to charge and was told will get a call back when it was done. Never got a call back so we went back the next day to see what the status was. We were told that there wasn’t a record of anyone leaving a battery, which was the first flag. So we left and went back when the next shift came in. The employee claimed he forgot to call us back and said the battery was no good. Well the battery that was brought out to us was not the battery my husband left with them the day before. Our battery was for a Chrysler 300 (which hold a Big battery) the battery that the employee was trying to give us was way smaller, it was dirty, and looked old. So therefore, someone took our battery and tried to replace it without us noticing. We went back and forth but there was no point. I guess he thought we were dumb so because of that we will no longer shop at O’reillys. Very unprofessional!
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October 2021 by Connie Maready
Clean and organized is about all I can say about the Wallace NC store. I asked a question where an item would be located was just told "down aisle 3" husband wanted to ask a question about the Rivets and was told 'if it ain't there we don't have it" from the front desk, the gentleman didn't even know what he was asking about cause he never came over to the area we were at.. Now me and my husband both been in customer service for 20+ years and that is not how you are suppose to help customers. Sad thing is, it looked to be older gentleman which should know better. Sad to say they had 1 item we were looking for but due to lack of service that wasn't given, I put it back and we went elsewhere. Really need to work on their customer service skills. Before doing this review I read other reviews about their customer service being great, so have they changed personnel cause today was lacking any at all.
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September 2021 by Louis Sykes
Love this place
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July 2021 by Alex Ventura diaz
It has every car materials
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July 2021 by Michael Greenhalgh
Clean and organized..but didnt have what I needed..bought some other things while I was there..friendly, respectful, limited knowledge of tools
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June 2021 by Ben Armstrong
Super helpful! Great place to buy a battery!
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April 2021 by Bertha King
Very helpful associates. Quick in and out.
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April 2021 by Jay Murphy
Had the part I needed, good customer service
