Victra is a local Verizon Authorized Retailer in Wallace, NC, striving to create the best possible experience. The store offers a full range of wireless devices, including phones, tablets, and accessories. The salespeople are consistently described as helpful, polite, knowledgeable, dedicated, patient, kind, personable, and professional. Consultants take their time, show attention to detail, and do not give up until solving issues, such as transferring phone numbers. They are noted for being easy to communicate with and providing great service. However, some customers note that Verizon is extremely expensive. The store's mission is to connect technology to life in a trustworthy way.
Evangeline was awesome, in spite of equipment issues and working in a new location to cover short staffing, she got my new phone all set up in record time.
June 2025
Service and knowledge was exceptional. Friendliness was outstanding
June 2025
Nathan took his time and made sure that my replacement phone was working properly. I am truly grateful for his patience and attention to detail.
