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January 2024 by Carol Keech-Stokes
Besides the fact that my phone showed items available here that were not in the store's system everything was great.
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August 2023 by Chris “Wildthing” Lovett
Nó problem with the service or parts I received
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June 2023 by Trayante Wilkinson
Love you too miss you jean price Haywood Walter Shepard.
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May 2023 by Shannon Stram
Bryan was the sweetest, most helpful young man!! Carlos is an amazing person as well..... cannot be customer service at this location!!
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March 2023 by Leo B
Great warranties on their batteries Golden standard professional outstanding God sent staff.
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February 2023 by Linda Coursen
Ken was a great help getting me everything I needed and explained it perfectly
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September 2022 by Misty Baldree
Great customer service
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July 2022 by Ololade Abiodun Temitope
Would like to buy some parts here but I'm currently in west Africa Nigeria how can I get a genuine Toyota Camry parts pls help
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June 2022 by Vickie Gaynor
The Advance near Winterville, NC. Was terrible! I ordered brake pads for my car& they were late & did not arrive on time,so 2 days after I was supposed to get them,I asked the sales guy over the phone if he could ask the manager on duty to let me get a simular set of brake pads in stock, instead of mine ,bc mine still hadn't arrived! They lied to me and said yes that it was do able!! Then when I showed up in person the girl was clueless of the situation! So once I told her what the manager earlier that day had said," That I could pick up another pair of brake pads simular in price,in stock! She said that I couldn't do that! She was very rude! Some young quiet blonde lady,so she said she would call the manager & ask permission! So then she comes back& says the manager didn't remember me,and lied and said he never promised me anything,and that I'd ha e to pay full price for the new more expensive brakes!! So I was furious!! I told them that I didn't make it up& that it was bullcrap that they didn't keep their word! The manager on duty that day was a liar! I would never make that up! So bc if that situation,I will never buy anything from them again! It's the Advance Auto near PittCommuity College!! Near Winterville, NC. I suggest to everyone for No Body should do any further business with them ,bc they lie& don't care about their customers! I was treated poorly! Not happy& I don't plan on returning to their location ever again!! I was crying and angry and they didn't care & resold me more expensive brake pads! They will not get anymore business from me,nor my family& friends! Not that location!
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June 2022 by theresa Porter
I will never darken their doors again....My car battery was dead got someone to jump me to get my car to the store. I go in to purchase a battery and the older lady running the register informs me their system is down and she cannot help me. I go back to my car and of course it wont start. Not the first of about 10 workers (mostly males) offers to help me get my car started until my friend pulls up that I had to call to come help me. They all decide they want to help at that point!! Forget you Advance Auto I went somewhere that actually wants business and doesn't mind assisting a customer.
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April 2022 by David French
Pulled in for a battery test. Associate was very friendly and knowledgeable.
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April 2022 by Wesley Hull
Carlos was very helpful, I wouldn't have made it back home to New Bern without him. He went above and beyond. Highly recommend him. He should definitely get a promotion with his care and diligence. Can't say enough.
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April 2022 by Walter Murdock
The experience was terrible. Will not go back. There is a girl there that's rude and they pay no attention to what they are doing.
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February 2022 by Keith Harding
Staff was helpful we would be able to make repairs in a timely fashion.
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October 2021 by Mallory Waters
Dude was super nice about helping me out on the rear windshield wiper blade that was really tough to get on. Plus, he found my headlight, the wiper, & installed it in no time at all. He couldn't install the headlight for me but I didn't mind. Figured he wouldn't be able to.Nice ppl who greet you as you walk in, always willing to help with whatever you need and they had good, fair prices. I expected them to be a bit more expensive, tbh. Clean store, it was busy when I went in at about 230pm on a rainy Monday afternoon but he helped me as soon as I walked in.
