H&R Block in Washington, NC, is generally appreciated for its professional and friendly service. Customers value the politeness and care shown by the staff, which makes the tax filing process easier and more comfortable. Many clients express confidence in the expertise of the tax preparers, with some reviewers mentioning specific individuals who provide efficient and knowledgeable assistance. The receptionists are also noted as being helpful and welcoming. Long-term clients highlight the consistent quality of service, with one reviewer praising a specific tax professional for being informative and up to date on tax information. However, there are some concerns raised about billing and service quality, especially when appointments are with different staff members. In particular, initial experiences with overcharging and feeling underserved were addressed after follow-up, leading to positive adjustments. Overall, the office is seen as a reliable place for tax preparation, with staff that care about their clients and strive to provide good service.
Will use them as long as I'm filing taxes. The tax experts in Washington,NC always make me feel heard. I always feel like they care and they are great at what they do. 100% confidence in them
February 2024
I've had to get my taxes done here the past couple of years. Everyone has been very polite, professional and have made filing really easy for me.
September 2023
Because they save you every penny they can and has great service
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
